A comparative study of crisis consultancies between Singapore and Denmark : distant cousins of the same destiny?

The aim of this article is to compare the state of crisis consultancies in Singapore and Denmark. Adapting and integrating indicators to assess professionalism, the study seeks to examine: 1) the level of expertise of public relations consultants in offering crisis management and communication consu...

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Main Authors: Pang, Augustine, Frandsen, Finn, Johansen, Winni, Yeo, Su Lin
Other Authors: Wee Kim Wee School of Communication and Information
Format: Journal Article
Language:English
Published: 2013
Subjects:
Online Access:https://hdl.handle.net/10356/106263
http://hdl.handle.net/10220/16618
http://dx.doi.org/10.1080/1553118X.2013.765880
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author Pang, Augustine
Frandsen, Finn
Johansen, Winni
Yeo, Su Lin
author2 Wee Kim Wee School of Communication and Information
author_facet Wee Kim Wee School of Communication and Information
Pang, Augustine
Frandsen, Finn
Johansen, Winni
Yeo, Su Lin
author_sort Pang, Augustine
collection NTU
description The aim of this article is to compare the state of crisis consultancies in Singapore and Denmark. Adapting and integrating indicators to assess professionalism, the study seeks to examine: 1) the level of expertise of public relations consultants in offering crisis management and communication consultancy to private and public organizations; 2) the level of experience of the consultants; and, 3) the value and expedience of the consultancy services offered to the clients. The research design comprised two stages. First, archival search of the websites of the public relations agencies that professed to offer crisis consultancy in the two countries was conducted. Second, the agencies that claimed to offer such services were contacted and a series of qualitative in-depth interviews with senior executives was conducted. The findings identified important differences and similarities between crisis consultancies in Singapore and Denmark.
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spelling ntu-10356/1062632019-12-06T22:07:40Z A comparative study of crisis consultancies between Singapore and Denmark : distant cousins of the same destiny? Pang, Augustine Frandsen, Finn Johansen, Winni Yeo, Su Lin Wee Kim Wee School of Communication and Information DRNTU::Business::Public relations::Crisis communication The aim of this article is to compare the state of crisis consultancies in Singapore and Denmark. Adapting and integrating indicators to assess professionalism, the study seeks to examine: 1) the level of expertise of public relations consultants in offering crisis management and communication consultancy to private and public organizations; 2) the level of experience of the consultants; and, 3) the value and expedience of the consultancy services offered to the clients. The research design comprised two stages. First, archival search of the websites of the public relations agencies that professed to offer crisis consultancy in the two countries was conducted. Second, the agencies that claimed to offer such services were contacted and a series of qualitative in-depth interviews with senior executives was conducted. The findings identified important differences and similarities between crisis consultancies in Singapore and Denmark. 2013-10-18T06:54:20Z 2019-12-06T22:07:40Z 2013-10-18T06:54:20Z 2019-12-06T22:07:40Z 2013 2013 Journal Article Pang, A., Frandsen, F., Johansen, W., & Yeo, S. L. (2013). A comparative study of crisis consultancies between Singapore and Denmark : distant cousins of the same destiny?. International Journal of Strategic Communication, 7(2), 149-164. https://hdl.handle.net/10356/106263 http://hdl.handle.net/10220/16618 http://dx.doi.org/10.1080/1553118X.2013.765880 en International Journal of Strategic Communication
spellingShingle DRNTU::Business::Public relations::Crisis communication
Pang, Augustine
Frandsen, Finn
Johansen, Winni
Yeo, Su Lin
A comparative study of crisis consultancies between Singapore and Denmark : distant cousins of the same destiny?
title A comparative study of crisis consultancies between Singapore and Denmark : distant cousins of the same destiny?
title_full A comparative study of crisis consultancies between Singapore and Denmark : distant cousins of the same destiny?
title_fullStr A comparative study of crisis consultancies between Singapore and Denmark : distant cousins of the same destiny?
title_full_unstemmed A comparative study of crisis consultancies between Singapore and Denmark : distant cousins of the same destiny?
title_short A comparative study of crisis consultancies between Singapore and Denmark : distant cousins of the same destiny?
title_sort comparative study of crisis consultancies between singapore and denmark distant cousins of the same destiny
topic DRNTU::Business::Public relations::Crisis communication
url https://hdl.handle.net/10356/106263
http://hdl.handle.net/10220/16618
http://dx.doi.org/10.1080/1553118X.2013.765880
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