An importance/performance analysis of job satisfaction of rank-and-file employees in the hotel industry.
Job satisfaction, as a strategic issue in human resource management, has recently emerged as a key thrust for controlling employee turnover rate and maintaining or improving profitability of a typical organization through enhanced employee performance. Job satisfaction of the rank-and-file employees...
Main Authors: | Chew, Mun Wai., Low, Aileen., Yeo, Kia Kia. |
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Other Authors: | Nanyang Business School |
Format: | Final Year Project (FYP) |
Published: |
2008
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Subjects: | |
Online Access: | http://hdl.handle.net/10356/10878 |
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