Role of mid-size corporate travel agencies in Singapore : a case study on diners world travel.

We attempt to examine the role of the mid-size travel agencies in Singapore, on the aspects of technology, service attributes, service fees and direct selling. Specifically, we study the perceptive differences among three parties, namely corporate clients, operational staff and management, by using...

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Bibliographic Details
Main Authors: Chan, Jocelyn Gek Ching., Lim, Ming Boon., Lo, Li Wen.
Other Authors: Litvin, Stephen Wayne
Format: Final Year Project (FYP)
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/10911
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author Chan, Jocelyn Gek Ching.
Lim, Ming Boon.
Lo, Li Wen.
author2 Litvin, Stephen Wayne
author_facet Litvin, Stephen Wayne
Chan, Jocelyn Gek Ching.
Lim, Ming Boon.
Lo, Li Wen.
author_sort Chan, Jocelyn Gek Ching.
collection NTU
description We attempt to examine the role of the mid-size travel agencies in Singapore, on the aspects of technology, service attributes, service fees and direct selling. Specifically, we study the perceptive differences among three parties, namely corporate clients, operational staff and management, by using the case study method, with corporate travel as our main focus, as it is an area largely unexplored.
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format Final Year Project (FYP)
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institution Nanyang Technological University
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spelling ntu-10356/109112023-05-19T06:09:01Z Role of mid-size corporate travel agencies in Singapore : a case study on diners world travel. Chan, Jocelyn Gek Ching. Lim, Ming Boon. Lo, Li Wen. Litvin, Stephen Wayne Nanyang Business School DRNTU::Business::Industries and labor We attempt to examine the role of the mid-size travel agencies in Singapore, on the aspects of technology, service attributes, service fees and direct selling. Specifically, we study the perceptive differences among three parties, namely corporate clients, operational staff and management, by using the case study method, with corporate travel as our main focus, as it is an area largely unexplored. 2008-09-24T07:48:56Z 2008-09-24T07:48:56Z 1999 1999 Final Year Project (FYP) http://hdl.handle.net/10356/10911 Nanyang Technological University application/pdf
spellingShingle DRNTU::Business::Industries and labor
Chan, Jocelyn Gek Ching.
Lim, Ming Boon.
Lo, Li Wen.
Role of mid-size corporate travel agencies in Singapore : a case study on diners world travel.
title Role of mid-size corporate travel agencies in Singapore : a case study on diners world travel.
title_full Role of mid-size corporate travel agencies in Singapore : a case study on diners world travel.
title_fullStr Role of mid-size corporate travel agencies in Singapore : a case study on diners world travel.
title_full_unstemmed Role of mid-size corporate travel agencies in Singapore : a case study on diners world travel.
title_short Role of mid-size corporate travel agencies in Singapore : a case study on diners world travel.
title_sort role of mid size corporate travel agencies in singapore a case study on diners world travel
topic DRNTU::Business::Industries and labor
url http://hdl.handle.net/10356/10911
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AT limmingboon roleofmidsizecorporatetravelagenciesinsingaporeacasestudyondinersworldtravel
AT loliwen roleofmidsizecorporatetravelagenciesinsingaporeacasestudyondinersworldtravel