IT amenities in Singapore hotels and business travellers' satisfaction.

The objectives of this research are to measure the satisfaction and importance levels of the IT amenities in the Singapore hotel industry, to determine the relationship between demographic factors and business travellers' satisfaction level and last but not least, to provide recommendations to...

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Bibliographic Details
Main Authors: Cheah, Sin Yi., Goo, Yen Peng., Tan, Lily.
Other Authors: Tan, Sen Suan
Format: Final Year Project (FYP)
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/10942
Description
Summary:The objectives of this research are to measure the satisfaction and importance levels of the IT amenities in the Singapore hotel industry, to determine the relationship between demographic factors and business travellers' satisfaction level and last but not least, to provide recommendations to the hotels with regard to their future directions.