IT amenities in Singapore hotels and business travellers' satisfaction.

The objectives of this research are to measure the satisfaction and importance levels of the IT amenities in the Singapore hotel industry, to determine the relationship between demographic factors and business travellers' satisfaction level and last but not least, to provide recommendations to...

Полное описание

Библиографические подробности
Главные авторы: Cheah, Sin Yi., Goo, Yen Peng., Tan, Lily.
Другие авторы: Tan, Sen Suan
Формат: Final Year Project (FYP)
Опубликовано: 2008
Предметы:
Online-ссылка:http://hdl.handle.net/10356/10942
Описание
Итог:The objectives of this research are to measure the satisfaction and importance levels of the IT amenities in the Singapore hotel industry, to determine the relationship between demographic factors and business travellers' satisfaction level and last but not least, to provide recommendations to the hotels with regard to their future directions.