IT amenities in Singapore hotels and business travellers' satisfaction.

The objectives of this research are to measure the satisfaction and importance levels of the IT amenities in the Singapore hotel industry, to determine the relationship between demographic factors and business travellers' satisfaction level and last but not least, to provide recommendations to...

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Bibliografski detalji
Glavni autori: Cheah, Sin Yi., Goo, Yen Peng., Tan, Lily.
Daljnji autori: Tan, Sen Suan
Format: Final Year Project (FYP)
Izdano: 2008
Teme:
Online pristup:http://hdl.handle.net/10356/10942
Opis
Sažetak:The objectives of this research are to measure the satisfaction and importance levels of the IT amenities in the Singapore hotel industry, to determine the relationship between demographic factors and business travellers' satisfaction level and last but not least, to provide recommendations to the hotels with regard to their future directions.