POSBank - DBS bank merger and its impact on POSBank customers

The purpose of this research study is to identify POSBank customers’ fears and concerns of the POSBank – DBS Bank merger, determine customers’ reactions to the merger and identify the factors that affect customers’ decision to continue banking relationship with POSBank. The dependent variable for th...

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Bibliographic Details
Main Authors: Chong, Shu Yee., Lim, Chen Chen., Tan, Yi Ling.
Other Authors: Yeo, Victor Chuan Seng
Format: Final Year Project (FYP)
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/10970

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