Critical success factors of the CAAS passenger service charge system.
An examination into the success of the Passenger Service Charge System of the Civil Aviation Authority of Sinagpore using the DeLone & McLean's model of success and the CSF methodology.
Main Authors: | Kwek, Wee Heng., Loong, Wei Chuen., Tong, Chih Chong. |
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Other Authors: | Lee, Kenny Kwai Fong |
Format: | Final Year Project (FYP) |
Published: |
2008
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Subjects: | |
Online Access: | http://hdl.handle.net/10356/11037 |
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