Online shopping : expectation vs. performance analysis.

Online shopping : expectation vs. performance analysis.

This study analyzes online shopping across 3 products categories i.e. Internet banking, online bookstores and online computer shops. It seeks to identify any gaps between consumers’ expectations and online retailers’ performance. This study would help online retailer evaluate their current web sites...

Full description

Bibliographic Details
Main Authors:	Chua, Meilan., Koh, Mui Leng., Tan, Shirine.
Other Authors:	Xu, Gang
Format:	Final Year Project (FYP)
Published:	2008
Subjects:	DRNTU::Business::International business::Retail::Computer networks
Online Access:	http://hdl.handle.net/10356/11254

Similar Items

A case study research on Carrefour in China and South Korea : institutional theory in the study of retail multinational corporations.
by: Phua, Shu Jing., et al.
Published: (2013)

Franchising in Singapore : a case study of Bee Cheng Hiang.
by: Mok, Wynne Pei Chee., et al.
Published: (2008)

An exploratory study of franchising in Singapore
by: Ong Mei Yun Gina, Woo Gim Shing Gilbert, Yong Kim San Victor
Published: (2014)

Hawker franchising : a study of the potential of franchising Asian foodservice
by: Chin Yeen Vine, Heng Hee Choo, Khoo Kim Neo Annabelle
Published: (2014)

Entry mode choice of Singapore software firms into the International/Regional markets.
by: Chung, Susan Lai Ling.
Published: (2009)

An investigation on consumers' preferences for parcel deliveries: applying consumer logistics in omni-channel shopping
by: Wang, Xueqin, et al.
Published: (2023)

An empirical analysis of the expectations theory in Singapore
by: Chua How Kiat, Neo Chye Hwee, Ng Poh Beng
Published: (2014)

Impacts of Asean-China free trade agreement on export performance.
by: Chay, How Meng., et al.
Published: (2008)

Is regional shopping in Singapore a viable concept?
by: Chick, Yuet Fun, et al.
Published: (2014)

An empirical analysis of trade flows between China and ASEAN
by: Oh, Jing Ping, et al.
Published: (2008)

A study of the expectation gap regarding fraud detection
by: Ang, Lay Hian, et al.
Published: (2014)

The US election: expectations vs. outcomes
by: Garfinkle, Adam
Published: (2024)

The impact of perceived channel utilities and shopping orientations on Singapore Internet users' online buying behavior.
by: Montano Elisa Masil., et al.
Published: (2008)

Empirical study on factors affecting performance of Singapore's neighbourhood shops.
by: Lee, Hui Fang., et al.
Published: (2008)

Bilateral trade between China and Singapore and its effects on Singapore's export structure
by: Gan, Kim Moy, et al.
Published: (2008)

An exploratory study on Mom and Pop shops : surviving the trade.
by: Chua, Yew Teck., et al.
Published: (2012)

A study on traditional provision shops in Singapore : an evaluation of the attributes influencing business performance
by: Lim Wei Sh, Ong Lay Kiang Candy, Poh Bee Keow
Published: (2014)

Dread disease products : a comparative analysis of actual and expected claims experience in Singapore.
by: Kuek, Chin Fong., et al.
Published: (2013)

International market screen for industry clusters : a theoretical approach for governments
by: Tan, James Teng Chuan, et al.
Published: (2008)

Factors affecting longevity of foreign direct investments.
by: Chua, Pamela Wan Leng., et al.
Published: (2008)

An exploratory study of TV home shopping in Singapore.
by: Ho, Huoy Jiun., et al.
Published: (2013)

Economic relations between Asean and China, and Asean and the EU.
by: Tan, Grace May Ching., et al.
Published: (2008)

International market entry.
by: Lim, Ley Yen., et al.
Published: (2008)

Responding to global competition : SIA as a case study
by: Ang, Juliana Hiok Lian
Published: (2008)

2006 competitiveness rankings of ASEAN-10, 31 mainland China and 79 Asian economies.
by: Suo, Yu Xiang., et al.
Published: (2008)

2007 revised competitveness ranking of Indian States and Union territories with relative competitiveness indices of 66 economies of China and India
by: Lee, Szu Yung, et al.
Published: (2008)

Cif sales terms as a mean to derive additional competitive advantage – perspective from a trader focusing on commodity requiring mr tanker tonnage
by: Liu, Ziqi
Published: (2018)

Expectation vs. reality: towards verification of psychological games
by: Kwiatkowska, M, et al.
Published: (2024)

Undergraduates' expectations and perceptions of the public and private sectors
by: Hafsah Abdullah, et al.
Published: (2014)

The impact of selected personality and demographic characteristics on entrepreneurship performance
by: Tan, Jean Mui Hia, et al.
Published: (2015)

Online shopping sites crawler
by: Leong, Letitia Justina Si En
Published: (2016)

Strategic management of shopping malls in Singapore.
by: Low, Angeline Puay Ling., et al.
Published: (2008)

Feasibility study of online shopping with tactile user experience
by: Chen, Ningshuang
Published: (2017)

International market selection criteria
by: Dreepaul Bhavna, et al.
Published: (2008)

Competition in trade between China and Asean.
by: Chew, Soon Beng., et al.
Published: (2008)

Regionalization : an analytical study on the mode of entry of Singapore-based firms.
by: Goh, Keng Wee., et al.
Published: (2008)

Role of MNCs' regional headquarters (RHQs) in Singapore.
by: Chan, Carmen., et al.
Published: (2008)

Financial internationalisation of listed Swiss corporations.
by: Goh, Guek Eng.
Published: (2008)

Evaluating US drone strikes in Yemen and Pakistan
by: Tipple, Christopher Morland
Published: (2015)

Empirical examination of economic linkages between Japan and rest of Asia.
by: Lim, Kok Soon., et al.
Published: (2008)