Exploratory study on consumers’ perceptions of service quality of coffee outlets in Singapore.

Exploratory study on consumers’ perceptions of service quality of coffee outlets in Singapore.

An exploratory study to discover the factors and the impact of service quality dimensions on coffee outlets in Singapore. Through this research, we will be able to determine the impact of various service quality dimensions on customer patronage in these outlets.

Bibliografske podrobnosti
Main Authors:	Sim, David., Cheong, Peng Yong., Tan, Karen.
Drugi avtorji:	Low, Peter Issac Siow Siam
Format:	Final Year Project (FYP)
Izdano:	2008
Teme:	DRNTU::Business::Marketing::Consumer behavior
Online dostop:	http://hdl.handle.net/10356/11367

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