A user requirement-driven approach incorporating TRIZ and QFD for designing a smart vessel alarm system to reduce alarm fatigue

Alarm fatigue is a critical safety issue, as it can increase workload and impair operators' situational awareness. This paper proposes a design methodology to enhance the interaction between alarm systems and operators. Through input from VTS personnel as the fundamental design requirements, a...

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Main Authors: Li, Fan, Chen, Chun-Hsien, Lee, Ching-Hung, Khoo, Li-Pheng
Other Authors: School of Mechanical and Aerospace Engineering
Format: Journal Article
Language:English
Published: 2020
Subjects:
Online Access:https://hdl.handle.net/10356/136715
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author Li, Fan
Chen, Chun-Hsien
Lee, Ching-Hung
Khoo, Li-Pheng
author2 School of Mechanical and Aerospace Engineering
author_facet School of Mechanical and Aerospace Engineering
Li, Fan
Chen, Chun-Hsien
Lee, Ching-Hung
Khoo, Li-Pheng
author_sort Li, Fan
collection NTU
description Alarm fatigue is a critical safety issue, as it can increase workload and impair operators' situational awareness. This paper proposes a design methodology to enhance the interaction between alarm systems and operators. Through input from VTS personnel as the fundamental design requirements, a user requirement-driven design framework is proposed. It integrates quality function deployment, the theory of inventive problem solving, and software quality characteristics into three design phases. In Phase I, user requirements are obtained from the analysis of current working processes. Phase II investigates the specific non-functional design requirements of vessel alarm systems and the contradictions. In Phase III, the innovative principles generated with the contradiction matrix were analysed. A case study was conducted to verify and illustrate this framework, resulting in a conceptualisation design of a smart vessel alarm system.
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spelling ntu-10356/1367152023-03-04T17:12:39Z A user requirement-driven approach incorporating TRIZ and QFD for designing a smart vessel alarm system to reduce alarm fatigue Li, Fan Chen, Chun-Hsien Lee, Ching-Hung Khoo, Li-Pheng School of Mechanical and Aerospace Engineering Vessel Traffic Service Alarm Fatigue Engineering::Mechanical engineering Alarm fatigue is a critical safety issue, as it can increase workload and impair operators' situational awareness. This paper proposes a design methodology to enhance the interaction between alarm systems and operators. Through input from VTS personnel as the fundamental design requirements, a user requirement-driven design framework is proposed. It integrates quality function deployment, the theory of inventive problem solving, and software quality characteristics into three design phases. In Phase I, user requirements are obtained from the analysis of current working processes. Phase II investigates the specific non-functional design requirements of vessel alarm systems and the contradictions. In Phase III, the innovative principles generated with the contradiction matrix were analysed. A case study was conducted to verify and illustrate this framework, resulting in a conceptualisation design of a smart vessel alarm system. Published version 2020-01-13T06:47:09Z 2020-01-13T06:47:09Z 2020 Journal Article Li, F., Chen, C.-H., Lee, C.-H., & Khoo, L.-P. (2019). A user requirement-driven approach incorporating TRIZ and QFD for designing a smart vessel alarm system to reduce alarm fatigue. Journal of Navigation, 73(1), 212-232. doi:10.1017/S0373463319000547 0373-4633 https://hdl.handle.net/10356/136715 10.1017/S0373463319000547 1 73 212 232 en The Journal of Navigation © 2019 The Royal Institute of Navigation. All rights reserved. This paper was published by Cambridge University Press in Journal of Navigation and is made available with permission of The Royal Institute of Navigation. 21 p. application/pdf
spellingShingle Vessel Traffic Service
Alarm Fatigue
Engineering::Mechanical engineering
Li, Fan
Chen, Chun-Hsien
Lee, Ching-Hung
Khoo, Li-Pheng
A user requirement-driven approach incorporating TRIZ and QFD for designing a smart vessel alarm system to reduce alarm fatigue
title A user requirement-driven approach incorporating TRIZ and QFD for designing a smart vessel alarm system to reduce alarm fatigue
title_full A user requirement-driven approach incorporating TRIZ and QFD for designing a smart vessel alarm system to reduce alarm fatigue
title_fullStr A user requirement-driven approach incorporating TRIZ and QFD for designing a smart vessel alarm system to reduce alarm fatigue
title_full_unstemmed A user requirement-driven approach incorporating TRIZ and QFD for designing a smart vessel alarm system to reduce alarm fatigue
title_short A user requirement-driven approach incorporating TRIZ and QFD for designing a smart vessel alarm system to reduce alarm fatigue
title_sort user requirement driven approach incorporating triz and qfd for designing a smart vessel alarm system to reduce alarm fatigue
topic Vessel Traffic Service
Alarm Fatigue
Engineering::Mechanical engineering
url https://hdl.handle.net/10356/136715
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