A survey of requirements management in smart product-service systems

Driven by the advances of information and communication technologies (ICT) as well as the increasing complexity of product and service bundles in business market, smart product-service system (Smart PSS) has become a key factor for industrial companies to meet demanding customer expectations of indi...

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Main Authors: Wang, Zuoxu, Zheng, Pai, Chen, Chun-Hsien, Khoo, Li Pheng
Other Authors: School of Electrical and Electronic Engineering
Format: Conference Paper
Language:English
Published: 2020
Subjects:
Online Access:https://hdl.handle.net/10356/140619
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author Wang, Zuoxu
Zheng, Pai
Chen, Chun-Hsien
Khoo, Li Pheng
author2 School of Electrical and Electronic Engineering
author_facet School of Electrical and Electronic Engineering
Wang, Zuoxu
Zheng, Pai
Chen, Chun-Hsien
Khoo, Li Pheng
author_sort Wang, Zuoxu
collection NTU
description Driven by the advances of information and communication technologies (ICT) as well as the increasing complexity of product and service bundles in business market, smart product-service system (Smart PSS) has become a key factor for industrial companies to meet demanding customer expectations of individual product and services. Requirement management, as the first step of Smart PSS development, significantly affects its final success. In Smart PSS, requirement management is endowed with new capabilities and opportunities due to the mature of the advances of techniques and smart devices. The manner of requirement management has transformed from a human-intensive manner to a data-driven manner. Facing this challenge, scarcely any paper discussed the foundations of managing requirements in the context of Smart PSS. In this paper, the prerequisites of managing requirements in Smart PSS are discussed, data properties, representation format and reasoning methods are analyzed based on a data-driven requirement management architecture. Two potential scenarios of requirement management are discussed as well. This work depicts the deserving manner of requirement management in Smart PSS, which points out key points of managing requirements from heterogeneous usage data in the new Smart PSS paradigm.
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spelling ntu-10356/1406192020-06-01T02:28:39Z A survey of requirements management in smart product-service systems Wang, Zuoxu Zheng, Pai Chen, Chun-Hsien Khoo, Li Pheng School of Electrical and Electronic Engineering School of Mechanical and Aerospace Engineering 26th ISTE International Conference on Transdisciplinary Engineering (TE 2019) Delta-NTU Corporate Laboratory for Cyber-Physical System Engineering::Manufacturing Product-service Systems Requirement Management Driven by the advances of information and communication technologies (ICT) as well as the increasing complexity of product and service bundles in business market, smart product-service system (Smart PSS) has become a key factor for industrial companies to meet demanding customer expectations of individual product and services. Requirement management, as the first step of Smart PSS development, significantly affects its final success. In Smart PSS, requirement management is endowed with new capabilities and opportunities due to the mature of the advances of techniques and smart devices. The manner of requirement management has transformed from a human-intensive manner to a data-driven manner. Facing this challenge, scarcely any paper discussed the foundations of managing requirements in the context of Smart PSS. In this paper, the prerequisites of managing requirements in Smart PSS are discussed, data properties, representation format and reasoning methods are analyzed based on a data-driven requirement management architecture. Two potential scenarios of requirement management are discussed as well. This work depicts the deserving manner of requirement management in Smart PSS, which points out key points of managing requirements from heterogeneous usage data in the new Smart PSS paradigm. NRF (Natl Research Foundation, S’pore) Published version 2020-06-01T02:28:39Z 2020-06-01T02:28:39Z 2019 Conference Paper Wang, Z., Zheng, P., Chen, C.-H., & Khoo, L. P. (2019). A survey of requirements management in smart product-service systems. Transdisciplinary Engineering for Complex Socio-technical Systems, 10, 613-622. doi:10.3233/ATDE190170 9781614994398 https://hdl.handle.net/10356/140619 10.3233/ATDE190170 2-s2.0-85082531592 10 613 622 en SCO-RP1 © 2019 The authors and IOS Press. This article is published online with Open Access by IOS Press and distributed under the terms of the Creative Commons Attribution Non-Commercial License 4.0 (CC BY-NC 4.0). application/pdf
spellingShingle Engineering::Manufacturing
Product-service Systems
Requirement Management
Wang, Zuoxu
Zheng, Pai
Chen, Chun-Hsien
Khoo, Li Pheng
A survey of requirements management in smart product-service systems
title A survey of requirements management in smart product-service systems
title_full A survey of requirements management in smart product-service systems
title_fullStr A survey of requirements management in smart product-service systems
title_full_unstemmed A survey of requirements management in smart product-service systems
title_short A survey of requirements management in smart product-service systems
title_sort survey of requirements management in smart product service systems
topic Engineering::Manufacturing
Product-service Systems
Requirement Management
url https://hdl.handle.net/10356/140619
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