Frequently asked questions artificial intelligence chatbot for NTU part-time undergraduate admissions
People nowadays are pursuing efficiency, traditional FAQ (Frequently Asked Question) websites and customer service are always restricted by the service time and the service quality of the staff. Therefore, the demand for FAQ AI Chatbot is rising in these few years and becomes a new favourite tool fo...
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| Format: | Final Year Project (FYP) |
| Language: | English |
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Nanyang Technological University
2020
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| Online Access: | https://hdl.handle.net/10356/140941 |
| _version_ | 1826113824188530688 |
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| author | Zhong, Yuxin |
| author2 | Liu Linbo |
| author_facet | Liu Linbo Zhong, Yuxin |
| author_sort | Zhong, Yuxin |
| collection | NTU |
| description | People nowadays are pursuing efficiency, traditional FAQ (Frequently Asked Question) websites and customer service are always restricted by the service time and the service quality of the staff. Therefore, the demand for FAQ AI Chatbot is rising in these few years and becomes a new favourite tool for both enterprises and customers. It cannot be a substitute so far as human language is too complicated, but it is a significant assistant especially in answering routine questions. The Chatbot developed in this project is specifically for the candidates who are interested to apply for NTU part-time undergraduate programmes, it can answer the frequency asked questions (FAQs) immediately, it will save manpower and increase efficiency. Furthermore, the Chatbot has the function of administration which can help administrators to monitor the data of questions asked and modify the database of questions and answers. |
| first_indexed | 2024-10-01T03:29:32Z |
| format | Final Year Project (FYP) |
| id | ntu-10356/140941 |
| institution | Nanyang Technological University |
| language | English |
| last_indexed | 2024-10-01T03:29:32Z |
| publishDate | 2020 |
| publisher | Nanyang Technological University |
| record_format | dspace |
| spelling | ntu-10356/1409412023-07-07T17:44:45Z Frequently asked questions artificial intelligence chatbot for NTU part-time undergraduate admissions Zhong, Yuxin Liu Linbo School of Electrical and Electronic Engineering LIULINBO@ntu.edu.sg Engineering::Electrical and electronic engineering People nowadays are pursuing efficiency, traditional FAQ (Frequently Asked Question) websites and customer service are always restricted by the service time and the service quality of the staff. Therefore, the demand for FAQ AI Chatbot is rising in these few years and becomes a new favourite tool for both enterprises and customers. It cannot be a substitute so far as human language is too complicated, but it is a significant assistant especially in answering routine questions. The Chatbot developed in this project is specifically for the candidates who are interested to apply for NTU part-time undergraduate programmes, it can answer the frequency asked questions (FAQs) immediately, it will save manpower and increase efficiency. Furthermore, the Chatbot has the function of administration which can help administrators to monitor the data of questions asked and modify the database of questions and answers. Bachelor of Engineering (Electrical and Electronic Engineering) 2020-06-03T03:02:41Z 2020-06-03T03:02:41Z 2020 Final Year Project (FYP) https://hdl.handle.net/10356/140941 en P3050-182 application/pdf Nanyang Technological University |
| spellingShingle | Engineering::Electrical and electronic engineering Zhong, Yuxin Frequently asked questions artificial intelligence chatbot for NTU part-time undergraduate admissions |
| title | Frequently asked questions artificial intelligence chatbot for NTU part-time undergraduate admissions |
| title_full | Frequently asked questions artificial intelligence chatbot for NTU part-time undergraduate admissions |
| title_fullStr | Frequently asked questions artificial intelligence chatbot for NTU part-time undergraduate admissions |
| title_full_unstemmed | Frequently asked questions artificial intelligence chatbot for NTU part-time undergraduate admissions |
| title_short | Frequently asked questions artificial intelligence chatbot for NTU part-time undergraduate admissions |
| title_sort | frequently asked questions artificial intelligence chatbot for ntu part time undergraduate admissions |
| topic | Engineering::Electrical and electronic engineering |
| url | https://hdl.handle.net/10356/140941 |
| work_keys_str_mv | AT zhongyuxin frequentlyaskedquestionsartificialintelligencechatbotforntuparttimeundergraduateadmissions |