Public employees’ use of social media : its impact on need satisfaction and intrinsic work motivation

Although increasing numbers of employees working in public organizations are using social media for work purposes and numerous studies exist on how social media affect organizational outcomes, we have very limited knowledge of how using social media for work purposes affects employees’ work motivati...

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Main Authors: Demircioglu, Mehmet Akif, Chen, Chung-An
Other Authors: School of Social Sciences
Format: Journal Article
Language:English
Published: 2020
Subjects:
Online Access:https://hdl.handle.net/10356/142985
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author Demircioglu, Mehmet Akif
Chen, Chung-An
author2 School of Social Sciences
author_facet School of Social Sciences
Demircioglu, Mehmet Akif
Chen, Chung-An
author_sort Demircioglu, Mehmet Akif
collection NTU
description Although increasing numbers of employees working in public organizations are using social media for work purposes and numerous studies exist on how social media affect organizational outcomes, we have very limited knowledge of how using social media for work purposes affects employees’ work motivation. This paper fills this important gap by using self-determination theory (SDT) to analyze how the use of social media for work purposes is associated with government employees’ need satisfaction and intrinsic work motivation. According to regression results, employees’ use of social media is positively related to employees’ need satisfaction (autonomy, relatedness, and competence) and, accordingly, intrinsic work motivation. However, further analysis shows that too much use of social media has an averse effect. Theoretically, this study is one of the pioneer attempts to integrate e-governance with SDT. Practically, we encourage managers to use caution in promoting the use of social media for work purposes. Using social media two to three days a week may be the ideal range.
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spelling ntu-10356/1429852020-07-17T03:26:46Z Public employees’ use of social media : its impact on need satisfaction and intrinsic work motivation Demircioglu, Mehmet Akif Chen, Chung-An School of Social Sciences Social sciences::Mass media Social Media Need Satisfaction Although increasing numbers of employees working in public organizations are using social media for work purposes and numerous studies exist on how social media affect organizational outcomes, we have very limited knowledge of how using social media for work purposes affects employees’ work motivation. This paper fills this important gap by using self-determination theory (SDT) to analyze how the use of social media for work purposes is associated with government employees’ need satisfaction and intrinsic work motivation. According to regression results, employees’ use of social media is positively related to employees’ need satisfaction (autonomy, relatedness, and competence) and, accordingly, intrinsic work motivation. However, further analysis shows that too much use of social media has an averse effect. Theoretically, this study is one of the pioneer attempts to integrate e-governance with SDT. Practically, we encourage managers to use caution in promoting the use of social media for work purposes. Using social media two to three days a week may be the ideal range. Published version 2020-07-17T03:26:46Z 2020-07-17T03:26:46Z 2018 Journal Article Demircioglu, M. A., & Chen, C.-A. (2019). Public employees' use of social media : its impact on need satisfaction and intrinsic work motivation. Government Information Quarterly, 36(1), 51-60. doi:10.1016/j.giq.2018.11.008 0740-624X https://hdl.handle.net/10356/142985 10.1016/j.giq.2018.11.008 2-s2.0-85057439147 1 36 51 60 en Government Information Quarterly © 2018 The Authors. Published by Elsevier Inc. This is an open access article under the CC BY license (http://creativecommons.org/licenses/BY/4.0/). application/pdf
spellingShingle Social sciences::Mass media
Social Media
Need Satisfaction
Demircioglu, Mehmet Akif
Chen, Chung-An
Public employees’ use of social media : its impact on need satisfaction and intrinsic work motivation
title Public employees’ use of social media : its impact on need satisfaction and intrinsic work motivation
title_full Public employees’ use of social media : its impact on need satisfaction and intrinsic work motivation
title_fullStr Public employees’ use of social media : its impact on need satisfaction and intrinsic work motivation
title_full_unstemmed Public employees’ use of social media : its impact on need satisfaction and intrinsic work motivation
title_short Public employees’ use of social media : its impact on need satisfaction and intrinsic work motivation
title_sort public employees use of social media its impact on need satisfaction and intrinsic work motivation
topic Social sciences::Mass media
Social Media
Need Satisfaction
url https://hdl.handle.net/10356/142985
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