Applying theory of inventive problem solving to develop product-service system
Useful and innovative service design can increase organization competitiveness and consumer satisfaction. The problems facing consumers in the original open-shelf cosmetics service model includes the following issues: 1. Insufficient information on beauty goods for customers to make decisions, 2. Se...
Main Authors: | Lee, Ching-Hung, Chen, Chun-Hsien, Trappey, Amy J. C. |
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Other Authors: | School of Mechanical and Aerospace Engineering |
Format: | Conference Paper |
Language: | English |
Published: |
2020
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Subjects: | |
Online Access: | https://hdl.handle.net/10356/144442 |
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