A graph-based requirement elicitation approach in the context of smart product-service systems
The trend of servitization has promoted the prosperity of product-service systems (PSS), by generating integrated solution bundles with more values for both industrial companies and customers. Nowadays, with the advances of Information and Communication Technology (ICT) and artificial intelligence (...
| Main Authors: | , , , |
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| Other Authors: | |
| Format: | Conference Paper |
| Language: | English |
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2020
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| Online Access: | https://hdl.handle.net/10356/144993 |
| _version_ | 1826128931060711424 |
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| author | Wang, Zuoxu Zheng, Pai Chen, Chun-Hsien Khoo, Li Pheng |
| author2 | School of Electrical and Electronic Engineering |
| author_facet | School of Electrical and Electronic Engineering Wang, Zuoxu Zheng, Pai Chen, Chun-Hsien Khoo, Li Pheng |
| author_sort | Wang, Zuoxu |
| collection | NTU |
| description | The trend of servitization has promoted the prosperity of product-service systems (PSS), by generating integrated solution bundles with more values for both industrial companies and customers. Nowadays, with the advances of Information and Communication Technology (ICT) and artificial intelligence (AI) techniques, an emerging paradigm known as smart productservice systems (Smart PSS) has been proposed and discussed. Smart PSS is an IT driven value co-creation business strategy, consisting of smart, connected products (SCP) as tools and medium, stakeholders as participants, and intelligent systems as the supporting tools. Owing to the unique characteristics of Smart PSS, huge-volume, high velocity and heterogeneous data can be collected and analyzed to extract useful knowledge with wisdom. This is especially important in the requirement elicitation process. Though many existing studies have discussed methods to support requirement elicitation process, few studies emphasize how the data and information play their roles with products and services in the context of Smart PSS. Aiming to address it, a graph-based requirement elicitation approach considering system-in-use information in the context of Smart PSS is proposed. It leverages the graph embedding technique, i.e. deepwalk, together with the pre-defined product/service/condition ontologies to depict their in-context relations, and hence discover prospective latent needs. Finally, a case study of smart bike design requirement elicitation is illustrated at last to demonstrate its feasibility and effectiveness. |
| first_indexed | 2024-10-01T07:32:36Z |
| format | Conference Paper |
| id | ntu-10356/144993 |
| institution | Nanyang Technological University |
| language | English |
| last_indexed | 2024-10-01T07:32:36Z |
| publishDate | 2020 |
| record_format | dspace |
| spelling | ntu-10356/1449932020-12-08T02:14:08Z A graph-based requirement elicitation approach in the context of smart product-service systems Wang, Zuoxu Zheng, Pai Chen, Chun-Hsien Khoo, Li Pheng School of Electrical and Electronic Engineering School of Mechanical and Aerospace Engineering 48th International Conference on Computers and Industrial Engineering 2018 (CIE48) Delta-NTU Corporate Laboratory for Cyber-Physical System Engineering::Manufacturing Graph Embedding Smart Product-service Systems The trend of servitization has promoted the prosperity of product-service systems (PSS), by generating integrated solution bundles with more values for both industrial companies and customers. Nowadays, with the advances of Information and Communication Technology (ICT) and artificial intelligence (AI) techniques, an emerging paradigm known as smart productservice systems (Smart PSS) has been proposed and discussed. Smart PSS is an IT driven value co-creation business strategy, consisting of smart, connected products (SCP) as tools and medium, stakeholders as participants, and intelligent systems as the supporting tools. Owing to the unique characteristics of Smart PSS, huge-volume, high velocity and heterogeneous data can be collected and analyzed to extract useful knowledge with wisdom. This is especially important in the requirement elicitation process. Though many existing studies have discussed methods to support requirement elicitation process, few studies emphasize how the data and information play their roles with products and services in the context of Smart PSS. Aiming to address it, a graph-based requirement elicitation approach considering system-in-use information in the context of Smart PSS is proposed. It leverages the graph embedding technique, i.e. deepwalk, together with the pre-defined product/service/condition ontologies to depict their in-context relations, and hence discover prospective latent needs. Finally, a case study of smart bike design requirement elicitation is illustrated at last to demonstrate its feasibility and effectiveness. National Research Foundation (NRF) Published version The authors wish to acknowledge the financial support from the National Research Foundation (NRF) Singapore and Delta Electronics International (Singapore) Pte Ltd., under the Corporate Laboratory@ University Scheme (Ref. SCO-RP1; RCA-16/434) at Nanyang Technological University, Singapore. 2020-12-08T02:14:08Z 2020-12-08T02:14:08Z 2018 Conference Paper Wang, Z., Zheng, P., Chen, C.-H., & Khoo, L. P. (2018). A graph-based requirement elicitation approach in the context of smart product-service systems. CIE48 Proceedings. 978-1-5108-7739-9 2164-8689 https://hdl.handle.net/10356/144993 en SCO-RP1 © 2018 Computers & Industrial Engineering. All rights reserved. application/pdf |
| spellingShingle | Engineering::Manufacturing Graph Embedding Smart Product-service Systems Wang, Zuoxu Zheng, Pai Chen, Chun-Hsien Khoo, Li Pheng A graph-based requirement elicitation approach in the context of smart product-service systems |
| title | A graph-based requirement elicitation approach in the context of smart product-service systems |
| title_full | A graph-based requirement elicitation approach in the context of smart product-service systems |
| title_fullStr | A graph-based requirement elicitation approach in the context of smart product-service systems |
| title_full_unstemmed | A graph-based requirement elicitation approach in the context of smart product-service systems |
| title_short | A graph-based requirement elicitation approach in the context of smart product-service systems |
| title_sort | graph based requirement elicitation approach in the context of smart product service systems |
| topic | Engineering::Manufacturing Graph Embedding Smart Product-service Systems |
| url | https://hdl.handle.net/10356/144993 |
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