Named entity recognition on emergency response system

Precise and accurate information about a situation is vital in an emergency call so as to ensure that the correct dispatched team arrives at the correct location in a timely manner. However, miscommunication between the dispatcher and the caller may occur which would result in unfortunate events tha...

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Bibliographic Details
Main Author: Png, Jun Sheng
Other Authors: Chng Eng Siong
Format: Final Year Project (FYP)
Language:English
Published: Nanyang Technological University 2021
Subjects:
Online Access:https://hdl.handle.net/10356/148058
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author Png, Jun Sheng
author2 Chng Eng Siong
author_facet Chng Eng Siong
Png, Jun Sheng
author_sort Png, Jun Sheng
collection NTU
description Precise and accurate information about a situation is vital in an emergency call so as to ensure that the correct dispatched team arrives at the correct location in a timely manner. However, miscommunication between the dispatcher and the caller may occur which would result in unfortunate events that could have been prevented [1][2]. It is therefore crucial that we uncover solutions to reduce the aforementioned mistakes in order to prevent such mishaps from happening as well as to reduce response time in the Emergency Response System(ERS). This report will discuss the application of using Named Entity Recognition (NER), an information extraction technique on the call between the caller and dispatcher, to improve the efficiency of the ERS by obtaining critical pieces of information and correctly identifying it, thereby reducing or eliminating misunderstandings between the caller and dispatcher. A set of ERS logs will be generated based on grammar rules by using OpenFST and Thrax compiler. The grammar is derived from police calls from videos posted by the community. The logs data set will be trained using the Bi-LSTM-CRF. The final product will be a web demo which allows the user to switch freely between different NER and highlight the correct name entities.
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spelling ntu-10356/1480582021-04-22T08:13:01Z Named entity recognition on emergency response system Png, Jun Sheng Chng Eng Siong School of Computer Science and Engineering ASESChng@ntu.edu.sg Engineering::Computer science and engineering::Computing methodologies::Artificial intelligence Precise and accurate information about a situation is vital in an emergency call so as to ensure that the correct dispatched team arrives at the correct location in a timely manner. However, miscommunication between the dispatcher and the caller may occur which would result in unfortunate events that could have been prevented [1][2]. It is therefore crucial that we uncover solutions to reduce the aforementioned mistakes in order to prevent such mishaps from happening as well as to reduce response time in the Emergency Response System(ERS). This report will discuss the application of using Named Entity Recognition (NER), an information extraction technique on the call between the caller and dispatcher, to improve the efficiency of the ERS by obtaining critical pieces of information and correctly identifying it, thereby reducing or eliminating misunderstandings between the caller and dispatcher. A set of ERS logs will be generated based on grammar rules by using OpenFST and Thrax compiler. The grammar is derived from police calls from videos posted by the community. The logs data set will be trained using the Bi-LSTM-CRF. The final product will be a web demo which allows the user to switch freely between different NER and highlight the correct name entities. Bachelor of Engineering (Computer Science) 2021-04-22T08:13:01Z 2021-04-22T08:13:01Z 2021 Final Year Project (FYP) Png, J. S. (2021). Named entity recognition on emergency response system. Final Year Project (FYP), Nanyang Technological University, Singapore. https://hdl.handle.net/10356/148058 https://hdl.handle.net/10356/148058 en application/pdf Nanyang Technological University
spellingShingle Engineering::Computer science and engineering::Computing methodologies::Artificial intelligence
Png, Jun Sheng
Named entity recognition on emergency response system
title Named entity recognition on emergency response system
title_full Named entity recognition on emergency response system
title_fullStr Named entity recognition on emergency response system
title_full_unstemmed Named entity recognition on emergency response system
title_short Named entity recognition on emergency response system
title_sort named entity recognition on emergency response system
topic Engineering::Computer science and engineering::Computing methodologies::Artificial intelligence
url https://hdl.handle.net/10356/148058
work_keys_str_mv AT pngjunsheng namedentityrecognitiononemergencyresponsesystem