Singapore-based online travel communities : an in-depth study of Sgtravelcafe

This study focuses on a local online travel community, sgtravelcafe, with membership strength of 400, who meet both online and offline during monthly gatherings. It is an investigation into the needs that are fulfilled when members participate in the online travel community, and the influence of the...

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Main Authors: Ho, Zhi Li, Lim, Lee Choon, Lim, Rachael Song Qi, Oh, Cynthia Shih Chia
Other Authors: Chan Kin Ying Brenda
Format: Final Year Project (FYP)
Language:English
Published: 2009
Subjects:
Online Access:http://hdl.handle.net/10356/14849
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author Ho, Zhi Li
Lim, Lee Choon
Lim, Rachael Song Qi
Oh, Cynthia Shih Chia
author2 Chan Kin Ying Brenda
author_facet Chan Kin Ying Brenda
Ho, Zhi Li
Lim, Lee Choon
Lim, Rachael Song Qi
Oh, Cynthia Shih Chia
author_sort Ho, Zhi Li
collection NTU
description This study focuses on a local online travel community, sgtravelcafe, with membership strength of 400, who meet both online and offline during monthly gatherings. It is an investigation into the needs that are fulfilled when members participate in the online travel community, and the influence of the community upon its members in their travel-related decisions and in building their expectations of the destination. This study has established that members participate in the OTC for the primary purpose of fulfilling their social needs through sharing travel experiences and meeting like-minded travellers, apart from functional, psychological and hedonic needs. This study also proposes a conceptual model of tourists’ travel decision making process. Lastly, using established typologies of tourists, we seek to understand which kinds of tourists are likely to participate in online travel communities. Members generally prefer to be information sponges, that is, they are open to recommendations and opinions from others, but prefer to retain flexibility while travelling. This is not surprising, considering that members belong to the type of tourists who are novelty seekers, with an inclination towards adventure and the exploration of new possibilities.
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spelling ntu-10356/148492019-12-10T14:21:46Z Singapore-based online travel communities : an in-depth study of Sgtravelcafe Ho, Zhi Li Lim, Lee Choon Lim, Rachael Song Qi Oh, Cynthia Shih Chia Chan Kin Ying Brenda Wee Kim Wee School of Communication and Information DRNTU::Business::Information technology::Electronic commerce This study focuses on a local online travel community, sgtravelcafe, with membership strength of 400, who meet both online and offline during monthly gatherings. It is an investigation into the needs that are fulfilled when members participate in the online travel community, and the influence of the community upon its members in their travel-related decisions and in building their expectations of the destination. This study has established that members participate in the OTC for the primary purpose of fulfilling their social needs through sharing travel experiences and meeting like-minded travellers, apart from functional, psychological and hedonic needs. This study also proposes a conceptual model of tourists’ travel decision making process. Lastly, using established typologies of tourists, we seek to understand which kinds of tourists are likely to participate in online travel communities. Members generally prefer to be information sponges, that is, they are open to recommendations and opinions from others, but prefer to retain flexibility while travelling. This is not surprising, considering that members belong to the type of tourists who are novelty seekers, with an inclination towards adventure and the exploration of new possibilities. Bachelor of Communication Studies 2009-01-29T04:19:11Z 2009-02-27T06:12:58Z 2009-01-29T04:19:11Z 2009-02-27T06:12:58Z 2008 2008 Final Year Project (FYP) http://hdl.handle.net/10356/14849 en Nanyang Technological University 54 p. ; includes appendices. application/pdf application/pdf
spellingShingle DRNTU::Business::Information technology::Electronic commerce
Ho, Zhi Li
Lim, Lee Choon
Lim, Rachael Song Qi
Oh, Cynthia Shih Chia
Singapore-based online travel communities : an in-depth study of Sgtravelcafe
title Singapore-based online travel communities : an in-depth study of Sgtravelcafe
title_full Singapore-based online travel communities : an in-depth study of Sgtravelcafe
title_fullStr Singapore-based online travel communities : an in-depth study of Sgtravelcafe
title_full_unstemmed Singapore-based online travel communities : an in-depth study of Sgtravelcafe
title_short Singapore-based online travel communities : an in-depth study of Sgtravelcafe
title_sort singapore based online travel communities an in depth study of sgtravelcafe
topic DRNTU::Business::Information technology::Electronic commerce
url http://hdl.handle.net/10356/14849
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