Olfactory and auditory stimuli in health care : influence on consumer perception of health services.

While research has shown the independent effectiveness of olfactory and auditory stimuli in influencing perceptions and reducing anxiety, the combined interactive effects of these ambient cues have not been examined in the health care sector. Based on Wickens’ Multiple Resource Theory (1984), this r...

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Bibliographic Details
Main Authors: Toh, Xin Li., Ong, Destiny Shan Shan., Wu, Yuhong., Khoo, Guat Mui.
Other Authors: May Oo Lwin
Format: Final Year Project (FYP)
Language:English
Published: 2009
Subjects:
Online Access:http://hdl.handle.net/10356/14933