Product and service design for preventing neck pain in white-collar office workers

Neck pain is the fourth leading cause of disability worldwide and is a prevalent musculoskeletal disorder (MSD) amongst white-collar office workers due to their sedentary nature of work. The risk factors associated with neck pain are multifactorial and while there are a variety of workplace interven...

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Main Author: Ng, Austen Xi Rui
Other Authors: Chen Chun-Hsien
Format: Final Year Project (FYP)
Language:English
Published: Nanyang Technological University 2021
Subjects:
Online Access:https://hdl.handle.net/10356/150154
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author Ng, Austen Xi Rui
author2 Chen Chun-Hsien
author_facet Chen Chun-Hsien
Ng, Austen Xi Rui
author_sort Ng, Austen Xi Rui
collection NTU
description Neck pain is the fourth leading cause of disability worldwide and is a prevalent musculoskeletal disorder (MSD) amongst white-collar office workers due to their sedentary nature of work. The risk factors associated with neck pain are multifactorial and while there are a variety of workplace interventions implemented, specific and well-designed interventions for the rehabilitation of such MSD are still lacking. This project studies the underlying mechanisms behind the associated risks factors of neck pain, and surveys existing products and services that alleviates the consequences and prevents the onset of neck pain. Consequently, a prototype of a data-driven, smart software product and service design is developed based on the findings of the study and survey. The software tracks daily pain scores and pain areas; provides guided neck exercises as a form of neck pain self-management strategy; and collects behavioural data to provide personalized recommendations to reduce the risk factor of stress in users. Computer vision and machine learning algorithms will be used to enable the use of non-obtrusive, inexpensive peripherals like webcam for data collection and interpretation. Fifty random office workers were recruited to test the prototype. Quantitative and qualitative feedback were then obtained from them through user acceptability surveys and open-ended questionnaires.
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spelling ntu-10356/1501542021-05-25T04:39:30Z Product and service design for preventing neck pain in white-collar office workers Ng, Austen Xi Rui Chen Chun-Hsien School of Mechanical and Aerospace Engineering MCHchen@ntu.edu.sg Engineering::Mechanical engineering Engineering::Manufacturing::Product design Neck pain is the fourth leading cause of disability worldwide and is a prevalent musculoskeletal disorder (MSD) amongst white-collar office workers due to their sedentary nature of work. The risk factors associated with neck pain are multifactorial and while there are a variety of workplace interventions implemented, specific and well-designed interventions for the rehabilitation of such MSD are still lacking. This project studies the underlying mechanisms behind the associated risks factors of neck pain, and surveys existing products and services that alleviates the consequences and prevents the onset of neck pain. Consequently, a prototype of a data-driven, smart software product and service design is developed based on the findings of the study and survey. The software tracks daily pain scores and pain areas; provides guided neck exercises as a form of neck pain self-management strategy; and collects behavioural data to provide personalized recommendations to reduce the risk factor of stress in users. Computer vision and machine learning algorithms will be used to enable the use of non-obtrusive, inexpensive peripherals like webcam for data collection and interpretation. Fifty random office workers were recruited to test the prototype. Quantitative and qualitative feedback were then obtained from them through user acceptability surveys and open-ended questionnaires. Bachelor of Engineering (Mechanical Engineering) 2021-05-25T04:39:30Z 2021-05-25T04:39:30Z 2021 Final Year Project (FYP) Ng, A. X. R. (2021). Product and service design for preventing neck pain in white-collar office workers. Final Year Project (FYP), Nanyang Technological University, Singapore. https://hdl.handle.net/10356/150154 https://hdl.handle.net/10356/150154 en A064 application/pdf Nanyang Technological University
spellingShingle Engineering::Mechanical engineering
Engineering::Manufacturing::Product design
Ng, Austen Xi Rui
Product and service design for preventing neck pain in white-collar office workers
title Product and service design for preventing neck pain in white-collar office workers
title_full Product and service design for preventing neck pain in white-collar office workers
title_fullStr Product and service design for preventing neck pain in white-collar office workers
title_full_unstemmed Product and service design for preventing neck pain in white-collar office workers
title_short Product and service design for preventing neck pain in white-collar office workers
title_sort product and service design for preventing neck pain in white collar office workers
topic Engineering::Mechanical engineering
Engineering::Manufacturing::Product design
url https://hdl.handle.net/10356/150154
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