Leniency bias in subjective performance evaluation : contextual uncertainty and prior employee performance
This study examines the influence of contextual uncertainty on leniency biases exhibited in supervisors’ ratings of employees. We conduct a field study examining the performance evaluation of employees in two organizations in China over a four-year period. We focused on two key contextual factors th...
| Main Authors: | , , , |
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| Other Authors: | |
| Format: | Journal Article |
| Language: | English |
| Published: |
2021
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| Subjects: | |
| Online Access: | https://hdl.handle.net/10356/150430 |
| _version_ | 1811683598464450560 |
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| author | Gong, Na Boh, Wai Fong Wu, Anne Kuo, Tsuilin |
| author2 | Nanyang Business School |
| author_facet | Nanyang Business School Gong, Na Boh, Wai Fong Wu, Anne Kuo, Tsuilin |
| author_sort | Gong, Na |
| collection | NTU |
| description | This study examines the influence of contextual uncertainty on leniency biases exhibited in supervisors’ ratings of employees. We conduct a field study examining the performance evaluation of employees in two organizations in China over a four-year period. We focused on two key contextual factors that affect supervisors’ uncertainty in evaluating employees’ performance: supervisors’ span of control and employees’ job non-routineness. Our results show that different forms of uncertainty (supervisor span of control vs. job non-routineness) influence leniency bias, and they moderate prior employee performance on leniency bias in different ways. The study of leniency bias over a longitudinal period in two separate organizations provides a rare opportunity for examining the effect of context on leniency bias, compared to current studies on leniency bias, which tend to focus on lab settings or a single organization. |
| first_indexed | 2024-10-01T04:15:17Z |
| format | Journal Article |
| id | ntu-10356/150430 |
| institution | Nanyang Technological University |
| language | English |
| last_indexed | 2024-10-01T04:15:17Z |
| publishDate | 2021 |
| record_format | dspace |
| spelling | ntu-10356/1504302023-05-19T07:31:18Z Leniency bias in subjective performance evaluation : contextual uncertainty and prior employee performance Gong, Na Boh, Wai Fong Wu, Anne Kuo, Tsuilin Nanyang Business School Business::Industries and labor Job Non-routineness Leniency Bias This study examines the influence of contextual uncertainty on leniency biases exhibited in supervisors’ ratings of employees. We conduct a field study examining the performance evaluation of employees in two organizations in China over a four-year period. We focused on two key contextual factors that affect supervisors’ uncertainty in evaluating employees’ performance: supervisors’ span of control and employees’ job non-routineness. Our results show that different forms of uncertainty (supervisor span of control vs. job non-routineness) influence leniency bias, and they moderate prior employee performance on leniency bias in different ways. The study of leniency bias over a longitudinal period in two separate organizations provides a rare opportunity for examining the effect of context on leniency bias, compared to current studies on leniency bias, which tend to focus on lab settings or a single organization. Ministry of Education (MOE) Accepted version This work was supported by the Ministry of Education of the People's Republic of China[Project No. 17YJC630029], and the work was also supported by the Ministry of Education of Singapore, Tier 1 AcRF Fund RG144-15. 2021-06-22T02:44:49Z 2021-06-22T02:44:49Z 2019 Journal Article Gong, N., Boh, W. F., Wu, A. & Kuo, T. (2019). Leniency bias in subjective performance evaluation : contextual uncertainty and prior employee performance. Emerging Markets Finance and Trade, 57(8), 2176-2190. https://dx.doi.org/10.1080/1540496X.2019.1660161 1540-496X 0000-0003-0336-358X https://hdl.handle.net/10356/150430 10.1080/1540496X.2019.1660161 2-s2.0-85073827811 8 57 2176 2190 en RG144-15 Emerging Markets Finance and Trade This is an Accepted Manuscript of an article published by Taylor & Francis in Emerging Markets Finance and Trade on 19 September 2019, available online: http://www.tandfonline.com/10.1080/1540496X.2019.1660161. application/pdf |
| spellingShingle | Business::Industries and labor Job Non-routineness Leniency Bias Gong, Na Boh, Wai Fong Wu, Anne Kuo, Tsuilin Leniency bias in subjective performance evaluation : contextual uncertainty and prior employee performance |
| title | Leniency bias in subjective performance evaluation : contextual uncertainty and prior employee performance |
| title_full | Leniency bias in subjective performance evaluation : contextual uncertainty and prior employee performance |
| title_fullStr | Leniency bias in subjective performance evaluation : contextual uncertainty and prior employee performance |
| title_full_unstemmed | Leniency bias in subjective performance evaluation : contextual uncertainty and prior employee performance |
| title_short | Leniency bias in subjective performance evaluation : contextual uncertainty and prior employee performance |
| title_sort | leniency bias in subjective performance evaluation contextual uncertainty and prior employee performance |
| topic | Business::Industries and labor Job Non-routineness Leniency Bias |
| url | https://hdl.handle.net/10356/150430 |
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