“It’s complicated” : cognitive dissonance and the evolving relationship between editorial and advertising in US newsrooms

Editorial and commercial functions in news organizations operate under conflicting values which dictate their separation lest commercial interests influence editorial decision-making. Yet this historic partition is challenged by the deterioration of the old advertiser-sponsored business model. The r...

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Bibliographic Details
Main Authors: Duffy, Andrew, Cheng, Lydia
Other Authors: Wee Kim Wee School of Communication and Information
Format: Journal Article
Language:English
Published: 2022
Subjects:
Online Access:https://hdl.handle.net/10356/155227
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author Duffy, Andrew
Cheng, Lydia
author2 Wee Kim Wee School of Communication and Information
author_facet Wee Kim Wee School of Communication and Information
Duffy, Andrew
Cheng, Lydia
author_sort Duffy, Andrew
collection NTU
description Editorial and commercial functions in news organizations operate under conflicting values which dictate their separation lest commercial interests influence editorial decision-making. Yet this historic partition is challenged by the deterioration of the old advertiser-sponsored business model. The relationship is growing closer, at the risk of causing psychological discomfort to those involved. This study assesses what happens when senior editors encounter cognitive dissonance as they reconstruct the editorial-commercial relationship. It finds reluctance to embrace this evolving relationship, revealed in the fragmented and contradictory syntax editors use to talk about it as they are torn between the old (ethically driven) norm of how things should be, and the emerging (economically driven) norm of how things are. Yet, the paper suggests that cognitive dissonance may be the preferred state for any newsworker in an organization tasked with delivering news to a community which is not prepared to pay the full price for it, requiring some form of external subsidy. Rather than being dissonance that requires resolution, it becomes a vital, desirable tension whose perpetuation gives value to work.
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spelling ntu-10356/1552272022-02-28T05:31:46Z “It’s complicated” : cognitive dissonance and the evolving relationship between editorial and advertising in US newsrooms Duffy, Andrew Cheng, Lydia Wee Kim Wee School of Communication and Information Social sciences::Communication Journalism Advertising Editorial and commercial functions in news organizations operate under conflicting values which dictate their separation lest commercial interests influence editorial decision-making. Yet this historic partition is challenged by the deterioration of the old advertiser-sponsored business model. The relationship is growing closer, at the risk of causing psychological discomfort to those involved. This study assesses what happens when senior editors encounter cognitive dissonance as they reconstruct the editorial-commercial relationship. It finds reluctance to embrace this evolving relationship, revealed in the fragmented and contradictory syntax editors use to talk about it as they are torn between the old (ethically driven) norm of how things should be, and the emerging (economically driven) norm of how things are. Yet, the paper suggests that cognitive dissonance may be the preferred state for any newsworker in an organization tasked with delivering news to a community which is not prepared to pay the full price for it, requiring some form of external subsidy. Rather than being dissonance that requires resolution, it becomes a vital, desirable tension whose perpetuation gives value to work. 2022-02-28T05:31:44Z 2022-02-28T05:31:44Z 2022 Journal Article Duffy, A. & Cheng, L. (2022). “It’s complicated” : cognitive dissonance and the evolving relationship between editorial and advertising in US newsrooms. Journalism Practice, 16(1), 87-102. https://dx.doi.org/10.1080/17512786.2020.1804986 1751-2786 https://hdl.handle.net/10356/155227 10.1080/17512786.2020.1804986 2-s2.0-85089554186 1 16 87 102 en Journalism Practice © 2020 Informa UK Limited, trading as Taylor & Francis Group. All rights reserved.
spellingShingle Social sciences::Communication
Journalism
Advertising
Duffy, Andrew
Cheng, Lydia
“It’s complicated” : cognitive dissonance and the evolving relationship between editorial and advertising in US newsrooms
title “It’s complicated” : cognitive dissonance and the evolving relationship between editorial and advertising in US newsrooms
title_full “It’s complicated” : cognitive dissonance and the evolving relationship between editorial and advertising in US newsrooms
title_fullStr “It’s complicated” : cognitive dissonance and the evolving relationship between editorial and advertising in US newsrooms
title_full_unstemmed “It’s complicated” : cognitive dissonance and the evolving relationship between editorial and advertising in US newsrooms
title_short “It’s complicated” : cognitive dissonance and the evolving relationship between editorial and advertising in US newsrooms
title_sort it s complicated cognitive dissonance and the evolving relationship between editorial and advertising in us newsrooms
topic Social sciences::Communication
Journalism
Advertising
url https://hdl.handle.net/10356/155227
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