When motivations meet affordances: news consumption on Telegram

Guided by the Uses and Gratifications approach and the concept of affordances, this study sought to understand the phenomenon of news consumption on an emerging messaging platform—Telegram, wherein users consume concise pieces of news spontaneously through mobile devices or web interfaces. Based on...

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Main Authors: Lou, Chen, Tandoc, Edson C., Hong, Li Xuan, Pong, Brenda Xiang Yuan, Lye, Rachelle Wan Xin, Sng, Trisha Ngiag Gya
Other Authors: Wee Kim Wee School of Communication and Information
Format: Journal Article
Language:English
Published: 2022
Subjects:
Online Access:https://hdl.handle.net/10356/159719
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author Lou, Chen
Tandoc, Edson C.
Hong, Li Xuan
Pong, Brenda Xiang Yuan
Lye, Rachelle Wan Xin
Sng, Trisha Ngiag Gya
author2 Wee Kim Wee School of Communication and Information
author_facet Wee Kim Wee School of Communication and Information
Lou, Chen
Tandoc, Edson C.
Hong, Li Xuan
Pong, Brenda Xiang Yuan
Lye, Rachelle Wan Xin
Sng, Trisha Ngiag Gya
author_sort Lou, Chen
collection NTU
description Guided by the Uses and Gratifications approach and the concept of affordances, this study sought to understand the phenomenon of news consumption on an emerging messaging platform—Telegram, wherein users consume concise pieces of news spontaneously through mobile devices or web interfaces. Based on in-depth interviews with 29 interviewees, this study identified user motivations underpinning news consumption on Telegram and platform affordances that facilitate such behavior. This study identified (1) socialization, (2) information, and (3) increasing demand for efficiency as key motivations. We also found that news consumption is facilitated by Telegram’s affordances like customizability, increasing accessibility, aesthetics, and simultaneity of activities. The findings advanced extant literature on user motivations for news consumption on new technologies and research on affordances. More importantly, this research integrates an affordance-based framework when studying motivations underlying user behaviors on new technologies.
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spelling ntu-10356/1597192022-06-30T02:20:30Z When motivations meet affordances: news consumption on Telegram Lou, Chen Tandoc, Edson C. Hong, Li Xuan Pong, Brenda Xiang Yuan Lye, Rachelle Wan Xin Sng, Trisha Ngiag Gya Wee Kim Wee School of Communication and Information Social sciences::Communication News Consumption Uses and Gratifications Guided by the Uses and Gratifications approach and the concept of affordances, this study sought to understand the phenomenon of news consumption on an emerging messaging platform—Telegram, wherein users consume concise pieces of news spontaneously through mobile devices or web interfaces. Based on in-depth interviews with 29 interviewees, this study identified user motivations underpinning news consumption on Telegram and platform affordances that facilitate such behavior. This study identified (1) socialization, (2) information, and (3) increasing demand for efficiency as key motivations. We also found that news consumption is facilitated by Telegram’s affordances like customizability, increasing accessibility, aesthetics, and simultaneity of activities. The findings advanced extant literature on user motivations for news consumption on new technologies and research on affordances. More importantly, this research integrates an affordance-based framework when studying motivations underlying user behaviors on new technologies. Ministry of Education (MOE) This study was funded by a Tier 1 grant from Singapore’s Ministry of Education [grant number M4012201.060]. 2022-06-30T02:20:29Z 2022-06-30T02:20:29Z 2021 Journal Article Lou, C., Tandoc, E. C., Hong, L. X., Pong, B. X. Y., Lye, R. W. X. & Sng, T. N. G. (2021). When motivations meet affordances: news consumption on Telegram. Journalism Studies, 22(7), 934-952. https://dx.doi.org/10.1080/1461670X.2021.1906299 1461-670X https://hdl.handle.net/10356/159719 10.1080/1461670X.2021.1906299 2-s2.0-85103400481 7 22 934 952 en M4012201.060 Journalism Studies © 2021 Informa UK Limited, trading as Taylor & Francis Group. All rights reserved.
spellingShingle Social sciences::Communication
News Consumption
Uses and Gratifications
Lou, Chen
Tandoc, Edson C.
Hong, Li Xuan
Pong, Brenda Xiang Yuan
Lye, Rachelle Wan Xin
Sng, Trisha Ngiag Gya
When motivations meet affordances: news consumption on Telegram
title When motivations meet affordances: news consumption on Telegram
title_full When motivations meet affordances: news consumption on Telegram
title_fullStr When motivations meet affordances: news consumption on Telegram
title_full_unstemmed When motivations meet affordances: news consumption on Telegram
title_short When motivations meet affordances: news consumption on Telegram
title_sort when motivations meet affordances news consumption on telegram
topic Social sciences::Communication
News Consumption
Uses and Gratifications
url https://hdl.handle.net/10356/159719
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