Intelligent container shipping sustainability disclosure via stakeholder sentiment views on social media
Sustainability disclosure has been an integral part of stakeholder management by informing a company's stakeholders of its efforts toward sustainability. The United Nations announced 17 sustainable development goals (SDGs), which the container shipping industry shall seek to achieve. This resea...
| Main Authors: | , , , |
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| Other Authors: | |
| Format: | Journal Article |
| Language: | English |
| Published: |
2022
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| Subjects: | |
| Online Access: | https://hdl.handle.net/10356/159742 |
| _version_ | 1811692025617055744 |
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| author | Zhou, Yusheng Li, Xue Wang, Xueqin Yuen, Kum Fai |
| author2 | School of Civil and Environmental Engineering |
| author_facet | School of Civil and Environmental Engineering Zhou, Yusheng Li, Xue Wang, Xueqin Yuen, Kum Fai |
| author_sort | Zhou, Yusheng |
| collection | NTU |
| description | Sustainability disclosure has been an integral part of stakeholder management by informing a company's stakeholders of its efforts toward sustainability. The United Nations announced 17 sustainable development goals (SDGs), which the container shipping industry shall seek to achieve. This research aims to examine stakeholders’ perceived importance of SDGs based on their reaction to and sentiment toward container shipping companies’ sustainability disclosure on Twitter and Facebook. This research reveals that in the container shipping industry, ‘clean water and sanitation’, ‘gender equality’, ‘life below water’, ‘sustainable cities and communities’, and ‘decent work and economic growth’ are the most important as perceived by stakeholders. Theoretically, this research proposes a method combining sentiment analysis and grey relational analysis to gain insights on enhancing stakeholder engagement and perception through sustainability disclosure using social media data. Managerially, this research provides guidance to container shipping companies on using social media to engage their stakeholders via sustainability disclosure. |
| first_indexed | 2024-10-01T06:29:14Z |
| format | Journal Article |
| id | ntu-10356/159742 |
| institution | Nanyang Technological University |
| language | English |
| last_indexed | 2024-10-01T06:29:14Z |
| publishDate | 2022 |
| record_format | dspace |
| spelling | ntu-10356/1597422022-06-30T07:27:29Z Intelligent container shipping sustainability disclosure via stakeholder sentiment views on social media Zhou, Yusheng Li, Xue Wang, Xueqin Yuen, Kum Fai School of Civil and Environmental Engineering Engineering::Civil engineering Container Shipping Sustainability Disclosure Sustainability disclosure has been an integral part of stakeholder management by informing a company's stakeholders of its efforts toward sustainability. The United Nations announced 17 sustainable development goals (SDGs), which the container shipping industry shall seek to achieve. This research aims to examine stakeholders’ perceived importance of SDGs based on their reaction to and sentiment toward container shipping companies’ sustainability disclosure on Twitter and Facebook. This research reveals that in the container shipping industry, ‘clean water and sanitation’, ‘gender equality’, ‘life below water’, ‘sustainable cities and communities’, and ‘decent work and economic growth’ are the most important as perceived by stakeholders. Theoretically, this research proposes a method combining sentiment analysis and grey relational analysis to gain insights on enhancing stakeholder engagement and perception through sustainability disclosure using social media data. Managerially, this research provides guidance to container shipping companies on using social media to engage their stakeholders via sustainability disclosure. Ministry of Education (MOE) This research is supported by the Ministry of Education, Singapore, under its Academic Research Fund Tier 1 (Project ID, RS03/19). 2022-06-30T07:27:28Z 2022-06-30T07:27:28Z 2022 Journal Article Zhou, Y., Li, X., Wang, X. & Yuen, K. F. (2022). Intelligent container shipping sustainability disclosure via stakeholder sentiment views on social media. Marine Policy, 135, 104853-. https://dx.doi.org/10.1016/j.marpol.2021.104853 0308-597X https://hdl.handle.net/10356/159742 10.1016/j.marpol.2021.104853 2-s2.0-85118864416 135 104853 en RS03/19 Marine Policy © 2021 Elsevier Ltd. All rights reserved. |
| spellingShingle | Engineering::Civil engineering Container Shipping Sustainability Disclosure Zhou, Yusheng Li, Xue Wang, Xueqin Yuen, Kum Fai Intelligent container shipping sustainability disclosure via stakeholder sentiment views on social media |
| title | Intelligent container shipping sustainability disclosure via stakeholder sentiment views on social media |
| title_full | Intelligent container shipping sustainability disclosure via stakeholder sentiment views on social media |
| title_fullStr | Intelligent container shipping sustainability disclosure via stakeholder sentiment views on social media |
| title_full_unstemmed | Intelligent container shipping sustainability disclosure via stakeholder sentiment views on social media |
| title_short | Intelligent container shipping sustainability disclosure via stakeholder sentiment views on social media |
| title_sort | intelligent container shipping sustainability disclosure via stakeholder sentiment views on social media |
| topic | Engineering::Civil engineering Container Shipping Sustainability Disclosure |
| url | https://hdl.handle.net/10356/159742 |
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