A user-centric design approach for smart product-service systems using virtual reality: a case study
Virtual reality (VR) has been applied in many different sectors, including manufacturing and engineering industries as well as in the healthcare industry where VR-equipped health products can provide better prevention, rehabilitation, and palliative care in a user-friendly environment. The smart pro...
| Main Authors: | , , , , , |
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| Other Authors: | |
| Format: | Journal Article |
| Language: | English |
| Published: |
2022
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| Online Access: | https://hdl.handle.net/10356/161174 |
| _version_ | 1811678955732729856 |
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| author | Bu, Lingguo Chen, Chun-Hsien Ng, Kam K. H. Zheng, Pai Dong, Guijun Liu, Heshan |
| author2 | School of Mechanical and Aerospace Engineering |
| author_facet | School of Mechanical and Aerospace Engineering Bu, Lingguo Chen, Chun-Hsien Ng, Kam K. H. Zheng, Pai Dong, Guijun Liu, Heshan |
| author_sort | Bu, Lingguo |
| collection | NTU |
| description | Virtual reality (VR) has been applied in many different sectors, including manufacturing and engineering industries as well as in the healthcare industry where VR-equipped health products can provide better prevention, rehabilitation, and palliative care in a user-friendly environment. The smart product-service system (PSS) aims to achieve better user experience and higher user satisfaction. Limited research has been conducted on the benefits of leveraging advanced VR systems in a sustainable smart PSS via analysis of human factors. Moreover, existing VR research lacks the systematic methods that fully consider user performance and experience in a smart manner. This study aims to outline a conceptual approach for user-centric development of value-added smart PSSs based on VR, and to develop a case study with a smart VR rowing machine to illustrate the proposed approach and to verify its feasibility and effectiveness. After the VR platform is created, user-generated and VR system-generated data are collected and processed. The value-added services of VR-assisted user experience and real-time data feedback can be achieved. The results of this ergonomic experiment were determined by jointly considering the user-generated and VR system-generated data. They showed that the developed smart VR rowing machine significantly enhanced the user experience. The value-added services of VR-assisted user experience and real-time data feedback have been achieved. Theoretically, the proposed conceptual framework for a VR-assisted, user-centric, smart PSS provides an approach of specific data-driven and value-added services compared to traditional methods since it simultaneously considers user-generated and VR system-generated data. In the practical smart PSS design of VR products, this paper contributes to the design methodology of VR products and value-added services to obtain more accurate and objective user experience. It is hoped that this study can offer insightful guidance to enterprises that are involved in the process of creating the value-added design and service based on VR. |
| first_indexed | 2024-10-01T03:01:29Z |
| format | Journal Article |
| id | ntu-10356/161174 |
| institution | Nanyang Technological University |
| language | English |
| last_indexed | 2024-10-01T03:01:29Z |
| publishDate | 2022 |
| record_format | dspace |
| spelling | ntu-10356/1611742022-08-17T06:48:23Z A user-centric design approach for smart product-service systems using virtual reality: a case study Bu, Lingguo Chen, Chun-Hsien Ng, Kam K. H. Zheng, Pai Dong, Guijun Liu, Heshan School of Mechanical and Aerospace Engineering Engineering::Mechanical engineering Virtual Reality User-Centric Design Virtual reality (VR) has been applied in many different sectors, including manufacturing and engineering industries as well as in the healthcare industry where VR-equipped health products can provide better prevention, rehabilitation, and palliative care in a user-friendly environment. The smart product-service system (PSS) aims to achieve better user experience and higher user satisfaction. Limited research has been conducted on the benefits of leveraging advanced VR systems in a sustainable smart PSS via analysis of human factors. Moreover, existing VR research lacks the systematic methods that fully consider user performance and experience in a smart manner. This study aims to outline a conceptual approach for user-centric development of value-added smart PSSs based on VR, and to develop a case study with a smart VR rowing machine to illustrate the proposed approach and to verify its feasibility and effectiveness. After the VR platform is created, user-generated and VR system-generated data are collected and processed. The value-added services of VR-assisted user experience and real-time data feedback can be achieved. The results of this ergonomic experiment were determined by jointly considering the user-generated and VR system-generated data. They showed that the developed smart VR rowing machine significantly enhanced the user experience. The value-added services of VR-assisted user experience and real-time data feedback have been achieved. Theoretically, the proposed conceptual framework for a VR-assisted, user-centric, smart PSS provides an approach of specific data-driven and value-added services compared to traditional methods since it simultaneously considers user-generated and VR system-generated data. In the practical smart PSS design of VR products, this paper contributes to the design methodology of VR products and value-added services to obtain more accurate and objective user experience. It is hoped that this study can offer insightful guidance to enterprises that are involved in the process of creating the value-added design and service based on VR. The study was supported by the Research Committee and the Interdisciplinary Division of Aeronautical and Aviation Engineering, The Hong Kong Polytechnic University, HKSAR for support of the project (ZVS9). 2022-08-17T06:48:23Z 2022-08-17T06:48:23Z 2021 Journal Article Bu, L., Chen, C., Ng, K. K. H., Zheng, P., Dong, G. & Liu, H. (2021). A user-centric design approach for smart product-service systems using virtual reality: a case study. Journal of Cleaner Production, 280, 124413-. https://dx.doi.org/10.1016/j.jclepro.2020.124413 0959-6526 https://hdl.handle.net/10356/161174 10.1016/j.jclepro.2020.124413 2-s2.0-85092043150 280 124413 en Journal of Cleaner Production © 2020 Elsevier Ltd. All rights reserved. |
| spellingShingle | Engineering::Mechanical engineering Virtual Reality User-Centric Design Bu, Lingguo Chen, Chun-Hsien Ng, Kam K. H. Zheng, Pai Dong, Guijun Liu, Heshan A user-centric design approach for smart product-service systems using virtual reality: a case study |
| title | A user-centric design approach for smart product-service systems using virtual reality: a case study |
| title_full | A user-centric design approach for smart product-service systems using virtual reality: a case study |
| title_fullStr | A user-centric design approach for smart product-service systems using virtual reality: a case study |
| title_full_unstemmed | A user-centric design approach for smart product-service systems using virtual reality: a case study |
| title_short | A user-centric design approach for smart product-service systems using virtual reality: a case study |
| title_sort | user centric design approach for smart product service systems using virtual reality a case study |
| topic | Engineering::Mechanical engineering Virtual Reality User-Centric Design |
| url | https://hdl.handle.net/10356/161174 |
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