Automated decision-making, digital inclusion and intersectional disabilities

Disability is a long-standing area of digital inclusion finally emerging out of the shadows. In this article, we argue that a critical understanding of digital media from the perspectives of disability and intersectionality will offer generative insights for framing the terms and agenda of digital i...

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Main Authors: Goggin, Gerard, Soldatić, Karen
Other Authors: Wee Kim Wee School of Communication and Information
Format: Journal Article
Language:English
Published: 2022
Subjects:
Online Access:https://hdl.handle.net/10356/162224
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author Goggin, Gerard
Soldatić, Karen
author2 Wee Kim Wee School of Communication and Information
author_facet Wee Kim Wee School of Communication and Information
Goggin, Gerard
Soldatić, Karen
author_sort Goggin, Gerard
collection NTU
description Disability is a long-standing area of digital inclusion finally emerging out of the shadows. In this article, we argue that a critical understanding of digital media from the perspectives of disability and intersectionality will offer generative insights for framing the terms and agenda of digital inclusion in the next decade. With a focus on the area of automated decision-making (ADM) in social and welfare services, we reflect upon the controversial 2015–2020 Australian government programme widely known as ‘Robodebt’ that recovers putative debts from support recipients – and we discuss implications for Indigenous Australians with disabilities in particular. We contrast the ‘Robodebt’ programme with explicit digital inclusion policy on disability in Australia, noting that such digital inclusion policy does not specifically acknowledge yet alone address ADM or other aspects of automation. Here, there is a major opportunity for overdue acknowledgement of disability and intersectionality to spur and shape an affirmative and just agenda on people with disabilities’ digital inclusion, ADM and other associated areas of automated technologies.
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spelling ntu-10356/1622242022-10-10T06:49:51Z Automated decision-making, digital inclusion and intersectional disabilities Goggin, Gerard Soldatić, Karen Wee Kim Wee School of Communication and Information Social sciences::Communication Automated Decision-Making Digital Inclusion Disability is a long-standing area of digital inclusion finally emerging out of the shadows. In this article, we argue that a critical understanding of digital media from the perspectives of disability and intersectionality will offer generative insights for framing the terms and agenda of digital inclusion in the next decade. With a focus on the area of automated decision-making (ADM) in social and welfare services, we reflect upon the controversial 2015–2020 Australian government programme widely known as ‘Robodebt’ that recovers putative debts from support recipients – and we discuss implications for Indigenous Australians with disabilities in particular. We contrast the ‘Robodebt’ programme with explicit digital inclusion policy on disability in Australia, noting that such digital inclusion policy does not specifically acknowledge yet alone address ADM or other aspects of automation. Here, there is a major opportunity for overdue acknowledgement of disability and intersectionality to spur and shape an affirmative and just agenda on people with disabilities’ digital inclusion, ADM and other associated areas of automated technologies. Nanyang Technological University Interview narratives from Indigenous Australians were funded through Australian Research Council DECRA Project (DE160100478: Soldatic). Gerard Goggin’s research for this paper is supported by his Smart Equalities NTU Start-up project award. 2022-10-10T06:49:51Z 2022-10-10T06:49:51Z 2022 Journal Article Goggin, G. & Soldatić, K. (2022). Automated decision-making, digital inclusion and intersectional disabilities. New Media and Society, 24(2), 384-400. https://dx.doi.org/10.1177/14614448211063173 1461-4448 https://hdl.handle.net/10356/162224 10.1177/14614448211063173 2-s2.0-85125818084 2 24 384 400 en New Media and Society © 2022 The Author(s). All rights reserved.
spellingShingle Social sciences::Communication
Automated Decision-Making
Digital Inclusion
Goggin, Gerard
Soldatić, Karen
Automated decision-making, digital inclusion and intersectional disabilities
title Automated decision-making, digital inclusion and intersectional disabilities
title_full Automated decision-making, digital inclusion and intersectional disabilities
title_fullStr Automated decision-making, digital inclusion and intersectional disabilities
title_full_unstemmed Automated decision-making, digital inclusion and intersectional disabilities
title_short Automated decision-making, digital inclusion and intersectional disabilities
title_sort automated decision making digital inclusion and intersectional disabilities
topic Social sciences::Communication
Automated Decision-Making
Digital Inclusion
url https://hdl.handle.net/10356/162224
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