Corporate social responsibility (CSR) performance and stakeholder engagement: evidence from the quantity and quality of CSR disclosures

With increasing stakeholders' demand for information on corporate social responsibility (CSR) performance and a growing number of firms issuing standalone CSR reports, this study examines the relation between CSR performance and the quantity and quality of CSR disclosures. Drawing on signaling...

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Main Authors: Koh, Kevin, Li, Heather, Tong, Yen Hee
Other Authors: Nanyang Business School
Format: Journal Article
Language:English
Published: 2022
Subjects:
Online Access:https://hdl.handle.net/10356/162735
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author Koh, Kevin
Li, Heather
Tong, Yen Hee
author2 Nanyang Business School
author_facet Nanyang Business School
Koh, Kevin
Li, Heather
Tong, Yen Hee
author_sort Koh, Kevin
collection NTU
description With increasing stakeholders' demand for information on corporate social responsibility (CSR) performance and a growing number of firms issuing standalone CSR reports, this study examines the relation between CSR performance and the quantity and quality of CSR disclosures. Drawing on signaling and political legitimacy theories of information disclosure and using a US sample of 2774 standalone CSR reports from 2003 to 2015, we find better CSR performing firms issue longer CSR reports and provide incremental information in their CSR reports relative to their annual financial reports. Furthermore, the textual content in their CSR reports is less focused on short-term issues, reflecting higher disclosure quality. In contrast, poor CSR performing firms tend exhibit lower disclosure quality as their CSR reports use more uncertain words. Our study contributes to the understanding of how CSR performance affect stakeholder engagement through the characteristics of textual content in standalone CSR reports.
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spelling ntu-10356/1627352023-05-19T07:31:18Z Corporate social responsibility (CSR) performance and stakeholder engagement: evidence from the quantity and quality of CSR disclosures Koh, Kevin Li, Heather Tong, Yen Hee Nanyang Business School Business::Operations management Corporate Social Responsibility Political Legitimacy Theory With increasing stakeholders' demand for information on corporate social responsibility (CSR) performance and a growing number of firms issuing standalone CSR reports, this study examines the relation between CSR performance and the quantity and quality of CSR disclosures. Drawing on signaling and political legitimacy theories of information disclosure and using a US sample of 2774 standalone CSR reports from 2003 to 2015, we find better CSR performing firms issue longer CSR reports and provide incremental information in their CSR reports relative to their annual financial reports. Furthermore, the textual content in their CSR reports is less focused on short-term issues, reflecting higher disclosure quality. In contrast, poor CSR performing firms tend exhibit lower disclosure quality as their CSR reports use more uncertain words. Our study contributes to the understanding of how CSR performance affect stakeholder engagement through the characteristics of textual content in standalone CSR reports. Ministry of Education (MOE) Submitted/Accepted version Kevin Koh and Yen H. Tong acknowledge financial support from Min-istry of Education, Singapore (RG64/16). 2022-11-07T07:30:39Z 2022-11-07T07:30:39Z 2022 Journal Article Koh, K., Li, H. & Tong, Y. H. (2022). Corporate social responsibility (CSR) performance and stakeholder engagement: evidence from the quantity and quality of CSR disclosures. Corporate Social Responsibility and Environmental Management. https://dx.doi.org/10.1002/csr.2370 1535-3958 https://hdl.handle.net/10356/162735 10.1002/csr.2370 2-s2.0-85137185345 en RG64/16 Corporate Social Responsibility and Environmental Management © 2022 ERP Environment and John Wiley & Sons Ltd..All rights reserved. This paper was published in Corporate Social Responsibility and Environmental Management and is made available with permission of ERP Environment and John Wiley & Sons Ltd. application/pdf
spellingShingle Business::Operations management
Corporate Social Responsibility
Political Legitimacy Theory
Koh, Kevin
Li, Heather
Tong, Yen Hee
Corporate social responsibility (CSR) performance and stakeholder engagement: evidence from the quantity and quality of CSR disclosures
title Corporate social responsibility (CSR) performance and stakeholder engagement: evidence from the quantity and quality of CSR disclosures
title_full Corporate social responsibility (CSR) performance and stakeholder engagement: evidence from the quantity and quality of CSR disclosures
title_fullStr Corporate social responsibility (CSR) performance and stakeholder engagement: evidence from the quantity and quality of CSR disclosures
title_full_unstemmed Corporate social responsibility (CSR) performance and stakeholder engagement: evidence from the quantity and quality of CSR disclosures
title_short Corporate social responsibility (CSR) performance and stakeholder engagement: evidence from the quantity and quality of CSR disclosures
title_sort corporate social responsibility csr performance and stakeholder engagement evidence from the quantity and quality of csr disclosures
topic Business::Operations management
Corporate Social Responsibility
Political Legitimacy Theory
url https://hdl.handle.net/10356/162735
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