General practitioners' views on retaining Singapore's primary care doctors: a cross-sectional survey and qualitative analysis

Background: To support its ageing population and the increasing need for chronic care in the community, Singapore needs to boost the number of doctors in its primary care workforce. To better understand how to improve doctor retention and build a more robust primary care system, we conducted a cross...

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Main Authors: Fang, Yang, Soljak, Michael, Tan, Shawn Lien Ler, Peckham, Stephen, Tan, Tze Lee, Smith, Helen Elizabeth
Other Authors: Lee Kong Chian School of Medicine (LKCMedicine)
Format: Journal Article
Language:English
Published: 2022
Subjects:
Online Access:https://hdl.handle.net/10356/163969
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author Fang, Yang
Soljak, Michael
Tan, Shawn Lien Ler
Peckham, Stephen
Tan, Tze Lee
Smith, Helen Elizabeth
author2 Lee Kong Chian School of Medicine (LKCMedicine)
author_facet Lee Kong Chian School of Medicine (LKCMedicine)
Fang, Yang
Soljak, Michael
Tan, Shawn Lien Ler
Peckham, Stephen
Tan, Tze Lee
Smith, Helen Elizabeth
author_sort Fang, Yang
collection NTU
description Background: To support its ageing population and the increasing need for chronic care in the community, Singapore needs to boost the number of doctors in its primary care workforce. To better understand how to improve doctor retention and build a more robust primary care system, we conducted a cross-sectional survey with doctors in general practice and family medicine to explore their career satisfaction, their career plans, factors related to their plans to leave, and their view on retaining GPs in primary care. Methods: An anonymous online survey was distributed to general practitioners working in the public and private sectors. The survey contained questions on career satisfaction, career plans in the next 5 years, and factors important for retaining doctors in primary care. In addition, there were open-ended questions for respondents to elaborate on retention initiatives and other factors that may improve engagement among primary care doctors. Quantitative data was analyzed with descriptive statistics, principal component analysis, χ2 tests, t-tests, and Pearson’s correlations; qualitative data was analyzed thematically. Results: The survey was attempted by 355 general practitioners and completed in full by 303. The respondents were most satisfied with rapport with patients and their current professional role; they were least satisfied with the amount of paperwork and the status of general practice in society. In terms of their career plans in the next 5 years, 49/341 (14.4%) of the respondents plan to leave general practice permanently, 43/341 (12.6%) plan to take a career break, and 175/341 (51.3%) plan to reduce their clinical hours. Higher remuneration, recognizing general practice and family medicine as a medical specialty, and reducing the litigious pressures on medical practice were rated as the most important factors for retaining primary care. Free-text responses also revealed a growing dissatisfaction with the Third Party Administrators that manage insurance arrangements. Conclusion: While the proportion of doctors who intend to leave is smaller than that reported in overseas studies, our findings highlight an urgent need for targeted interventions to engage and retain primary care doctors. Increasing recognition and support for general practitioners and their professional practice may contribute to strengthening community care for the ageing population.
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spelling ntu-10356/1639692023-03-05T16:51:38Z General practitioners' views on retaining Singapore's primary care doctors: a cross-sectional survey and qualitative analysis Fang, Yang Soljak, Michael Tan, Shawn Lien Ler Peckham, Stephen Tan, Tze Lee Smith, Helen Elizabeth Lee Kong Chian School of Medicine (LKCMedicine) Science::Medicine Primary Care General Practice Background: To support its ageing population and the increasing need for chronic care in the community, Singapore needs to boost the number of doctors in its primary care workforce. To better understand how to improve doctor retention and build a more robust primary care system, we conducted a cross-sectional survey with doctors in general practice and family medicine to explore their career satisfaction, their career plans, factors related to their plans to leave, and their view on retaining GPs in primary care. Methods: An anonymous online survey was distributed to general practitioners working in the public and private sectors. The survey contained questions on career satisfaction, career plans in the next 5 years, and factors important for retaining doctors in primary care. In addition, there were open-ended questions for respondents to elaborate on retention initiatives and other factors that may improve engagement among primary care doctors. Quantitative data was analyzed with descriptive statistics, principal component analysis, χ2 tests, t-tests, and Pearson’s correlations; qualitative data was analyzed thematically. Results: The survey was attempted by 355 general practitioners and completed in full by 303. The respondents were most satisfied with rapport with patients and their current professional role; they were least satisfied with the amount of paperwork and the status of general practice in society. In terms of their career plans in the next 5 years, 49/341 (14.4%) of the respondents plan to leave general practice permanently, 43/341 (12.6%) plan to take a career break, and 175/341 (51.3%) plan to reduce their clinical hours. Higher remuneration, recognizing general practice and family medicine as a medical specialty, and reducing the litigious pressures on medical practice were rated as the most important factors for retaining primary care. Free-text responses also revealed a growing dissatisfaction with the Third Party Administrators that manage insurance arrangements. Conclusion: While the proportion of doctors who intend to leave is smaller than that reported in overseas studies, our findings highlight an urgent need for targeted interventions to engage and retain primary care doctors. Increasing recognition and support for general practitioners and their professional practice may contribute to strengthening community care for the ageing population. Ministry of Health (MOH) National Medical Research Council (NMRC) Published version This study was supported by Singapore Ministry of Health’s National Medical Research Council (NMRC) Health Services Research Grant (NMRC/ HSRG/0093/2018). 2022-12-27T06:27:42Z 2022-12-27T06:27:42Z 2022 Journal Article Fang, Y., Soljak, M., Tan, S. L. L., Peckham, S., Tan, T. L. & Smith, H. E. (2022). General practitioners' views on retaining Singapore's primary care doctors: a cross-sectional survey and qualitative analysis. BMC Primary Care, 23(1), 168-. https://dx.doi.org/10.1186/s12875-022-01774-z 2731-4553 https://hdl.handle.net/10356/163969 10.1186/s12875-022-01774-z 35773647 2-s2.0-85133252740 1 23 168 en NMRC/ HSRG/0093/2018 BMC Primary Care © The Author(s) 2022. Open Access. This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article’s Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article’s Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/. The Creative Commons Public Domain Dedication waiver (http://creativeco mmons.org/publicdomain/zero/1.0/) applies to the data made available in this article, unless otherwise stated in a credit line to the data. application/pdf
spellingShingle Science::Medicine
Primary Care
General Practice
Fang, Yang
Soljak, Michael
Tan, Shawn Lien Ler
Peckham, Stephen
Tan, Tze Lee
Smith, Helen Elizabeth
General practitioners' views on retaining Singapore's primary care doctors: a cross-sectional survey and qualitative analysis
title General practitioners' views on retaining Singapore's primary care doctors: a cross-sectional survey and qualitative analysis
title_full General practitioners' views on retaining Singapore's primary care doctors: a cross-sectional survey and qualitative analysis
title_fullStr General practitioners' views on retaining Singapore's primary care doctors: a cross-sectional survey and qualitative analysis
title_full_unstemmed General practitioners' views on retaining Singapore's primary care doctors: a cross-sectional survey and qualitative analysis
title_short General practitioners' views on retaining Singapore's primary care doctors: a cross-sectional survey and qualitative analysis
title_sort general practitioners views on retaining singapore s primary care doctors a cross sectional survey and qualitative analysis
topic Science::Medicine
Primary Care
General Practice
url https://hdl.handle.net/10356/163969
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