Exploring the relationship between conformity to videoconference (VC) norms and videoconference fatigue (VF)

As the increased usage of videoconference (VC) tools by organisations is predicted to be a long-term occurrence following the COVID-19 pandemic, investigating the adverse effects of VC usage on employees, namely VC fatigue (VF), is of great interest. This study aims to address the lack of knowledge...

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Main Authors: Lim, Charlotte Ann Ching, Chim, Valerie Hui Min, Lee, Hannah Dominy Hui Min, Weng, Natalie Jia Min
Other Authors: Benjamin Li Junting
Format: Final Year Project (FYP)
Language:English
Published: Nanyang Technological University 2023
Subjects:
Online Access:https://hdl.handle.net/10356/165284
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author Lim, Charlotte Ann Ching
Chim, Valerie Hui Min
Lee, Hannah Dominy Hui Min
Weng, Natalie Jia Min
author2 Benjamin Li Junting
author_facet Benjamin Li Junting
Lim, Charlotte Ann Ching
Chim, Valerie Hui Min
Lee, Hannah Dominy Hui Min
Weng, Natalie Jia Min
author_sort Lim, Charlotte Ann Ching
collection NTU
description As the increased usage of videoconference (VC) tools by organisations is predicted to be a long-term occurrence following the COVID-19 pandemic, investigating the adverse effects of VC usage on employees, namely VC fatigue (VF), is of great interest. This study aims to address the lack of knowledge on the social antecedents of VF, focusing primarily on understanding the possible connection between conformity to VC social norms and VF within professional contexts. Using a mixed-methods approach, this study first employs focus group discussions (FGDs) (n = 26) to explore the social norms in participants’ VCs for work, the types of conformity shown in response to such norms and VF experiences. FGD insights are then used to create survey questions to quantitatively examine the presence of certain VC norms and variations of conformity, VF in working adults, and the relationship between conformity to VC norms and VF in the work setting. A key finding is that the prediction of VF by overall conformity to work-related VC norms is statistically significant. Further studies are crucial to validate the survey questions for use in wider employee populations, and to establish causality between the different classifications of conformity and the sub-categories of VF.
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spelling ntu-10356/1652842023-03-26T15:36:55Z Exploring the relationship between conformity to videoconference (VC) norms and videoconference fatigue (VF) Lim, Charlotte Ann Ching Chim, Valerie Hui Min Lee, Hannah Dominy Hui Min Weng, Natalie Jia Min Benjamin Li Junting Wee Kim Wee School of Communication and Information benjyli@ntu.edu.sg Social sciences::Communication As the increased usage of videoconference (VC) tools by organisations is predicted to be a long-term occurrence following the COVID-19 pandemic, investigating the adverse effects of VC usage on employees, namely VC fatigue (VF), is of great interest. This study aims to address the lack of knowledge on the social antecedents of VF, focusing primarily on understanding the possible connection between conformity to VC social norms and VF within professional contexts. Using a mixed-methods approach, this study first employs focus group discussions (FGDs) (n = 26) to explore the social norms in participants’ VCs for work, the types of conformity shown in response to such norms and VF experiences. FGD insights are then used to create survey questions to quantitatively examine the presence of certain VC norms and variations of conformity, VF in working adults, and the relationship between conformity to VC norms and VF in the work setting. A key finding is that the prediction of VF by overall conformity to work-related VC norms is statistically significant. Further studies are crucial to validate the survey questions for use in wider employee populations, and to establish causality between the different classifications of conformity and the sub-categories of VF. Bachelor of Communication Studies 2023-03-23T03:30:18Z 2023-03-23T03:30:18Z 2023 Final Year Project (FYP) Lim, C. A. C., Chim, V. H. M., Lee, H. D. H. M. & Weng, N. J. M. (2023). Exploring the relationship between conformity to videoconference (VC) norms and videoconference fatigue (VF). Final Year Project (FYP), Nanyang Technological University, Singapore. https://hdl.handle.net/10356/165284 https://hdl.handle.net/10356/165284 en CS/22/029 application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf Nanyang Technological University
spellingShingle Social sciences::Communication
Lim, Charlotte Ann Ching
Chim, Valerie Hui Min
Lee, Hannah Dominy Hui Min
Weng, Natalie Jia Min
Exploring the relationship between conformity to videoconference (VC) norms and videoconference fatigue (VF)
title Exploring the relationship between conformity to videoconference (VC) norms and videoconference fatigue (VF)
title_full Exploring the relationship between conformity to videoconference (VC) norms and videoconference fatigue (VF)
title_fullStr Exploring the relationship between conformity to videoconference (VC) norms and videoconference fatigue (VF)
title_full_unstemmed Exploring the relationship between conformity to videoconference (VC) norms and videoconference fatigue (VF)
title_short Exploring the relationship between conformity to videoconference (VC) norms and videoconference fatigue (VF)
title_sort exploring the relationship between conformity to videoconference vc norms and videoconference fatigue vf
topic Social sciences::Communication
url https://hdl.handle.net/10356/165284
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