Fight for flight: the narratives of human versus machine following two aviation tragedies

This study provides insight into the relationship between human and machine in the professional aviation community following the 737 MAX accidents. Content analysis was conducted on a discussion forum for professional pilots to identify the major topics emerging in discussion of the accidents. A sub...

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Main Authors: Prahl, Andrew, Leung, Rio Kin Ho, Chua, Alicia Ning Shan
Other Authors: Wee Kim Wee School of Communication and Information
Format: Journal Article
Language:English
Published: 2023
Subjects:
Online Access:https://hdl.handle.net/10356/168921
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author Prahl, Andrew
Leung, Rio Kin Ho
Chua, Alicia Ning Shan
author2 Wee Kim Wee School of Communication and Information
author_facet Wee Kim Wee School of Communication and Information
Prahl, Andrew
Leung, Rio Kin Ho
Chua, Alicia Ning Shan
author_sort Prahl, Andrew
collection NTU
description This study provides insight into the relationship between human and machine in the professional aviation community following the 737 MAX accidents. Content analysis was conducted on a discussion forum for professional pilots to identify the major topics emerging in discussion of the accidents. A subsequent narrative analysis reveals dominant arguments of human versus machine as zero-sum, surrender to machines, and an epidemic of mistrust. Results are discussed in the context of current issues in human-machine communication, and we discuss what other quickly automating industries can learn from aviation's experience.
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spelling ntu-10356/1689212023-06-22T15:35:36Z Fight for flight: the narratives of human versus machine following two aviation tragedies Prahl, Andrew Leung, Rio Kin Ho Chua, Alicia Ning Shan Wee Kim Wee School of Communication and Information Nanyang Business School Social sciences::Communication Automation Human-Machine Communication This study provides insight into the relationship between human and machine in the professional aviation community following the 737 MAX accidents. Content analysis was conducted on a discussion forum for professional pilots to identify the major topics emerging in discussion of the accidents. A subsequent narrative analysis reveals dominant arguments of human versus machine as zero-sum, surrender to machines, and an epidemic of mistrust. Results are discussed in the context of current issues in human-machine communication, and we discuss what other quickly automating industries can learn from aviation's experience. Published version 2023-06-22T06:47:21Z 2023-06-22T06:47:21Z 2022 Journal Article Prahl, A., Leung, R. K. H. & Chua, A. N. S. (2022). Fight for flight: the narratives of human versus machine following two aviation tragedies. Human-Machine Communication, 4(1), 27-44. https://dx.doi.org/10.30658/hmc.4.2 2638-602X https://hdl.handle.net/10356/168921 10.30658/hmc.4.2 2-s2.0-85147989940 1 4 27 44 en Human-Machine Communication © 2022 Authors. Published under a Creative Commons Attribution 4.0 International (CC BY-NC-ND 4.0) license. application/pdf
spellingShingle Social sciences::Communication
Automation
Human-Machine Communication
Prahl, Andrew
Leung, Rio Kin Ho
Chua, Alicia Ning Shan
Fight for flight: the narratives of human versus machine following two aviation tragedies
title Fight for flight: the narratives of human versus machine following two aviation tragedies
title_full Fight for flight: the narratives of human versus machine following two aviation tragedies
title_fullStr Fight for flight: the narratives of human versus machine following two aviation tragedies
title_full_unstemmed Fight for flight: the narratives of human versus machine following two aviation tragedies
title_short Fight for flight: the narratives of human versus machine following two aviation tragedies
title_sort fight for flight the narratives of human versus machine following two aviation tragedies
topic Social sciences::Communication
Automation
Human-Machine Communication
url https://hdl.handle.net/10356/168921
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