Recent advances in deep learning based dialogue systems: a systematic survey

Dialogue systems are a popular natural language processing (NLP) task as it is promising in real-life applications. It is also a complicated task since many NLP tasks deserving study are involved. As a result, a multitude of novel works on this task are carried out, and most of them are deep learnin...

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Main Authors: Ni, Jinjie, Young, Tom, Pandelea, Vlad, Xue, Fuzhao, Cambria, Erik
Other Authors: School of Computer Science and Engineering
Format: Journal Article
Language:English
Published: 2023
Subjects:
Online Access:https://hdl.handle.net/10356/170372
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author Ni, Jinjie
Young, Tom
Pandelea, Vlad
Xue, Fuzhao
Cambria, Erik
author2 School of Computer Science and Engineering
author_facet School of Computer Science and Engineering
Ni, Jinjie
Young, Tom
Pandelea, Vlad
Xue, Fuzhao
Cambria, Erik
author_sort Ni, Jinjie
collection NTU
description Dialogue systems are a popular natural language processing (NLP) task as it is promising in real-life applications. It is also a complicated task since many NLP tasks deserving study are involved. As a result, a multitude of novel works on this task are carried out, and most of them are deep learning based due to their outstanding performance. In this survey, we mainly focus on the deep learning based dialogue systems. We comprehensively review state-of-the-art research outcomes in dialogue systems and analyze them from two angles: model type and system type. Specifically, from the angle of model type, we discuss the principles, characteristics, and applications of different models that are widely used in dialogue systems. This will help researchers acquaint these models and see how they are applied in state-of-the-art frameworks, which is rather helpful when designing a new dialogue system. From the angle of system type, we discuss task-oriented and open-domain dialogue systems as two streams of research, providing insight into the hot topics related. Furthermore, we comprehensively review the evaluation methods and datasets for dialogue systems to pave the way for future research. Finally, some possible research trends are identified based on the recent research outcomes. To the best of our knowledge, this survey is the most comprehensive and up-to-date one at present for deep learning based dialogue systems, extensively covering the popular techniques. We speculate that this work is a good starting point for academics who are new to the dialogue systems or those who want to quickly grasp up-to-date techniques in this area.
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spelling ntu-10356/1703722023-09-11T01:20:52Z Recent advances in deep learning based dialogue systems: a systematic survey Ni, Jinjie Young, Tom Pandelea, Vlad Xue, Fuzhao Cambria, Erik School of Computer Science and Engineering Engineering::Computer science and engineering Dialogue Systems Chatbots Dialogue systems are a popular natural language processing (NLP) task as it is promising in real-life applications. It is also a complicated task since many NLP tasks deserving study are involved. As a result, a multitude of novel works on this task are carried out, and most of them are deep learning based due to their outstanding performance. In this survey, we mainly focus on the deep learning based dialogue systems. We comprehensively review state-of-the-art research outcomes in dialogue systems and analyze them from two angles: model type and system type. Specifically, from the angle of model type, we discuss the principles, characteristics, and applications of different models that are widely used in dialogue systems. This will help researchers acquaint these models and see how they are applied in state-of-the-art frameworks, which is rather helpful when designing a new dialogue system. From the angle of system type, we discuss task-oriented and open-domain dialogue systems as two streams of research, providing insight into the hot topics related. Furthermore, we comprehensively review the evaluation methods and datasets for dialogue systems to pave the way for future research. Finally, some possible research trends are identified based on the recent research outcomes. To the best of our knowledge, this survey is the most comprehensive and up-to-date one at present for deep learning based dialogue systems, extensively covering the popular techniques. We speculate that this work is a good starting point for academics who are new to the dialogue systems or those who want to quickly grasp up-to-date techniques in this area. Agency for Science, Technology and Research (A*STAR) This research/project is supported by A*STAR under its Industry Alignment Fund (LOA Award I1901E0046). 2023-09-11T01:20:52Z 2023-09-11T01:20:52Z 2023 Journal Article Ni, J., Young, T., Pandelea, V., Xue, F. & Cambria, E. (2023). Recent advances in deep learning based dialogue systems: a systematic survey. Artificial Intelligence Review, 56(4), 3055-3155. https://dx.doi.org/10.1007/s10462-022-10248-8 0269-2821 https://hdl.handle.net/10356/170372 10.1007/s10462-022-10248-8 2-s2.0-85136985671 4 56 3055 3155 en I1901E0046 Artificial Intelligence Review © 2022 The Author(s), under exclusive licence to Springer Nature B.V. All rights reserved.
spellingShingle Engineering::Computer science and engineering
Dialogue Systems
Chatbots
Ni, Jinjie
Young, Tom
Pandelea, Vlad
Xue, Fuzhao
Cambria, Erik
Recent advances in deep learning based dialogue systems: a systematic survey
title Recent advances in deep learning based dialogue systems: a systematic survey
title_full Recent advances in deep learning based dialogue systems: a systematic survey
title_fullStr Recent advances in deep learning based dialogue systems: a systematic survey
title_full_unstemmed Recent advances in deep learning based dialogue systems: a systematic survey
title_short Recent advances in deep learning based dialogue systems: a systematic survey
title_sort recent advances in deep learning based dialogue systems a systematic survey
topic Engineering::Computer science and engineering
Dialogue Systems
Chatbots
url https://hdl.handle.net/10356/170372
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