The social context of mistreatment: an integrative review
Management scholars have examined various kinds of workplace mistreatment. These investigations and empirical summaries of the literature show that personal experience of mistreatment at work creates a variety of deleterious problems such as more negative job attitudes, lower performance, and poorer...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Journal Article |
| Language: | English |
| Published: |
2023
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| Subjects: | |
| Online Access: | https://hdl.handle.net/10356/172164 |
| _version_ | 1811688871068434432 |
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| author | Kawasaki, Shota Shaw, Jason D. |
| author2 | Nanyang Business School |
| author_facet | Nanyang Business School Kawasaki, Shota Shaw, Jason D. |
| author_sort | Kawasaki, Shota |
| collection | NTU |
| description | Management scholars have examined various kinds of workplace mistreatment. These investigations and empirical summaries of the literature show that personal experience of mistreatment at work creates a variety of deleterious problems such as more negative job attitudes, lower performance, and poorer health. The bulk of the literature assumes that the key cause-effect relationship resides at the individual level. However, individuals do not experience mistreatment in a vacuum, but rather in a complex social environment that shapes interpretations of, and reactions to, individual mistreatment. In this integrative review, we depart from prior reviews that focus primarily on personal experiences of mistreatment and instead evaluate the literature on mistreatment in the context of others’ negative experiences. Analyzing 64 empirical articles on own and others’ mistreatment at work, we identify six key theoretical perspectives concerning how others’ experiences shape individual reactions to mistreatment. We then develop a sensemaking and social information processing framework for understanding mistreatment in context. We conclude the article by discussing theoretical and methodological recommendations for future research. |
| first_indexed | 2024-10-01T05:39:05Z |
| format | Journal Article |
| id | ntu-10356/172164 |
| institution | Nanyang Technological University |
| language | English |
| last_indexed | 2024-10-01T05:39:05Z |
| publishDate | 2023 |
| record_format | dspace |
| spelling | ntu-10356/1721642023-11-28T02:20:48Z The social context of mistreatment: an integrative review Kawasaki, Shota Shaw, Jason D. Nanyang Business School Business::Management Antisocial Behavior Social Context Management scholars have examined various kinds of workplace mistreatment. These investigations and empirical summaries of the literature show that personal experience of mistreatment at work creates a variety of deleterious problems such as more negative job attitudes, lower performance, and poorer health. The bulk of the literature assumes that the key cause-effect relationship resides at the individual level. However, individuals do not experience mistreatment in a vacuum, but rather in a complex social environment that shapes interpretations of, and reactions to, individual mistreatment. In this integrative review, we depart from prior reviews that focus primarily on personal experiences of mistreatment and instead evaluate the literature on mistreatment in the context of others’ negative experiences. Analyzing 64 empirical articles on own and others’ mistreatment at work, we identify six key theoretical perspectives concerning how others’ experiences shape individual reactions to mistreatment. We then develop a sensemaking and social information processing framework for understanding mistreatment in context. We conclude the article by discussing theoretical and methodological recommendations for future research. 2023-11-28T02:20:48Z 2023-11-28T02:20:48Z 2023 Journal Article Kawasaki, S. & Shaw, J. D. (2023). The social context of mistreatment: an integrative review. Journal of Management, 014920632311694-. https://dx.doi.org/10.1177/01492063231169482 0149-2063 https://hdl.handle.net/10356/172164 10.1177/01492063231169482 2-s2.0-85161713657 014920632311694 en Journal of Management © 2023 The Author(s). All rights reserved. |
| spellingShingle | Business::Management Antisocial Behavior Social Context Kawasaki, Shota Shaw, Jason D. The social context of mistreatment: an integrative review |
| title | The social context of mistreatment: an integrative review |
| title_full | The social context of mistreatment: an integrative review |
| title_fullStr | The social context of mistreatment: an integrative review |
| title_full_unstemmed | The social context of mistreatment: an integrative review |
| title_short | The social context of mistreatment: an integrative review |
| title_sort | social context of mistreatment an integrative review |
| topic | Business::Management Antisocial Behavior Social Context |
| url | https://hdl.handle.net/10356/172164 |
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