Outsourcing in the insurance industry.
The German-speaking insurance industry has witnessed major changes since its deregulation in the 1990s. Nevertheless, the vast majority of insurers continue to operate highly integrated value creation systems. An optimization of the insurance value chain has been predicted and postulated by various...
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| Format: | Thesis |
| Language: | English |
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2009
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| Online Access: | http://hdl.handle.net/10356/19324 |