Implementing and maintaining ISO 9000 quality management systems in the Singapore construction industry : a contractor's perspective on problems encountered

The concept of quality is receiving unprecedented attention in the commercial world. More so is the awareness of ISO 9000 standards becoming a phenomenon that has tremendous impact on organizations. Many organizations, including contractors are now seen to be embarking on ISO 9000 quality management...

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Bibliographic Details
Main Authors: Tan, Kin Siong., Wong, Roland Whye Thong.
Other Authors: Low, Chin Min
Format: Thesis
Language:English
Published: 2009
Subjects:
Online Access:http://hdl.handle.net/10356/19490
Description
Summary:The concept of quality is receiving unprecedented attention in the commercial world. More so is the awareness of ISO 9000 standards becoming a phenomenon that has tremendous impact on organizations. Many organizations, including contractors are now seen to be embarking on ISO 9000 quality management systems.