Implementing and maintaining ISO 9000 quality management systems in the Singapore construction industry : a contractor's perspective on problems encountered
The concept of quality is receiving unprecedented attention in the commercial world. More so is the awareness of ISO 9000 standards becoming a phenomenon that has tremendous impact on organizations. Many organizations, including contractors are now seen to be embarking on ISO 9000 quality management...
Main Authors: | Tan, Kin Siong., Wong, Roland Whye Thong. |
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Other Authors: | Low, Chin Min |
Format: | Thesis |
Language: | English |
Published: |
2009
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Subjects: | |
Online Access: | http://hdl.handle.net/10356/19490 |
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