The design and use of a tool to evaluate help systems on the world wide web
With the widespread use of computers in many fields, partly due to falling hardware costs, more varied types of software have become available. These software are developed with increased functionality to cater to an evermore demanding user base. Providing help to support users of these software is...
Main Author: | Tan, Keok San. |
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Other Authors: | Hepworth, Mark |
Format: | Thesis |
Language: | English |
Published: |
2009
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Subjects: | |
Online Access: | http://hdl.handle.net/10356/20515 |
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