Outsourcing of library services in Singapore : lessons learnt.
This study was conducted to analyse the extent of service outsourcing in selected Singapore libraries, to examine the factors or circumstances that led to the decision on whether to outsource, as well as to identify common issues the libraries faced. Also included are learning points from outsourcin...
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| Format: | Thesis |
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2008
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| Online Access: | http://hdl.handle.net/10356/2087 |
| _version_ | 1811676938583932928 |
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| author | Hartono, Yulia. |
| author2 | Chaudhry, Abdus Sattar |
| author_facet | Chaudhry, Abdus Sattar Hartono, Yulia. |
| author_sort | Hartono, Yulia. |
| collection | NTU |
| description | This study was conducted to analyse the extent of service outsourcing in selected Singapore libraries, to examine the factors or circumstances that led to the decision on whether to outsource, as well as to identify common issues the libraries faced. Also included are learning points from outsourcing experience of other industries such as IT, manufacturing and retail. |
| first_indexed | 2024-10-01T02:29:25Z |
| format | Thesis |
| id | ntu-10356/2087 |
| institution | Nanyang Technological University |
| last_indexed | 2024-10-01T02:29:25Z |
| publishDate | 2008 |
| record_format | dspace |
| spelling | ntu-10356/20872019-12-10T14:21:40Z Outsourcing of library services in Singapore : lessons learnt. Hartono, Yulia. Chaudhry, Abdus Sattar Wee Kim Wee School of Communication and Information DRNTU::Library and information science::Libraries::Administration and management This study was conducted to analyse the extent of service outsourcing in selected Singapore libraries, to examine the factors or circumstances that led to the decision on whether to outsource, as well as to identify common issues the libraries faced. Also included are learning points from outsourcing experience of other industries such as IT, manufacturing and retail. Master of Science (Information Studies) 2008-09-10T08:39:09Z 2008-09-10T08:39:09Z 2005 2005 Thesis http://hdl.handle.net/10356/2087 Nanyang Technological University application/pdf |
| spellingShingle | DRNTU::Library and information science::Libraries::Administration and management Hartono, Yulia. Outsourcing of library services in Singapore : lessons learnt. |
| title | Outsourcing of library services in Singapore : lessons learnt. |
| title_full | Outsourcing of library services in Singapore : lessons learnt. |
| title_fullStr | Outsourcing of library services in Singapore : lessons learnt. |
| title_full_unstemmed | Outsourcing of library services in Singapore : lessons learnt. |
| title_short | Outsourcing of library services in Singapore : lessons learnt. |
| title_sort | outsourcing of library services in singapore lessons learnt |
| topic | DRNTU::Library and information science::Libraries::Administration and management |
| url | http://hdl.handle.net/10356/2087 |
| work_keys_str_mv | AT hartonoyulia outsourcingoflibraryservicesinsingaporelessonslearnt |