Evolving role of customer information systems and its development within the financial services industry

Technology's continued evolution over the decades has created an information revolution. Financial institutions face the same uncertainty that technology will increasingly influence the banking industry's development and ultimate transformation, and technology firms have come to realise th...

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Bibliographic Details
Main Author: D Silva-Bryce, Anne Marinda
Other Authors: Foo, Schubert Shou Boon
Format: Thesis
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/2127
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author D Silva-Bryce, Anne Marinda
author2 Foo, Schubert Shou Boon
author_facet Foo, Schubert Shou Boon
D Silva-Bryce, Anne Marinda
author_sort D Silva-Bryce, Anne Marinda
collection NTU
description Technology's continued evolution over the decades has created an information revolution. Financial institutions face the same uncertainty that technology will increasingly influence the banking industry's development and ultimate transformation, and technology firms have come to realise that banking is one of the largest and most sophisticated markets for their products. The importance of information technology (IT) to modern banking is reflected in the growth of expenditure on computing hardware, software and communications technology. The growth of the Internet and Intranets along with accompanying networks has helped this expansion along its way.
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spelling ntu-10356/21272019-12-10T12:46:55Z Evolving role of customer information systems and its development within the financial services industry D Silva-Bryce, Anne Marinda Foo, Schubert Shou Boon Wee Kim Wee School of Communication and Information DRNTU::Business::Finance::Bank management DRNTU::Business::Information technology::Customer relationship management systems Technology's continued evolution over the decades has created an information revolution. Financial institutions face the same uncertainty that technology will increasingly influence the banking industry's development and ultimate transformation, and technology firms have come to realise that banking is one of the largest and most sophisticated markets for their products. The importance of information technology (IT) to modern banking is reflected in the growth of expenditure on computing hardware, software and communications technology. The growth of the Internet and Intranets along with accompanying networks has helped this expansion along its way. Master of Science (Information Studies) 2008-09-10T08:39:39Z 2008-09-10T08:39:39Z 2000 2000 Thesis http://hdl.handle.net/10356/2127 Nanyang Technological University application/pdf
spellingShingle DRNTU::Business::Finance::Bank management
DRNTU::Business::Information technology::Customer relationship management systems
D Silva-Bryce, Anne Marinda
Evolving role of customer information systems and its development within the financial services industry
title Evolving role of customer information systems and its development within the financial services industry
title_full Evolving role of customer information systems and its development within the financial services industry
title_fullStr Evolving role of customer information systems and its development within the financial services industry
title_full_unstemmed Evolving role of customer information systems and its development within the financial services industry
title_short Evolving role of customer information systems and its development within the financial services industry
title_sort evolving role of customer information systems and its development within the financial services industry
topic DRNTU::Business::Finance::Bank management
DRNTU::Business::Information technology::Customer relationship management systems
url http://hdl.handle.net/10356/2127
work_keys_str_mv AT dsilvabryceannemarinda evolvingroleofcustomerinformationsystemsanditsdevelopmentwithinthefinancialservicesindustry