Mobile concierge services.
This paper explores how to better enhance tourists’ mobile concierge services. Mobile concierge service refers to the delivery of services useful to tourists through mobile phones. It is suitable as a pre-purchase, external source of information search. Tourists who are likely to use mobile concierg...
| Main Authors: | , , |
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| Other Authors: | |
| Format: | Final Year Project (FYP) |
| Language: | English |
| Published: |
2010
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10356/35472 |
| _version_ | 1826115648242057216 |
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| author | Tan, Gui De. Phan, Jessica Siang Ling. Wang, Jason Yaozhong. |
| author2 | Kanapaty Pelly Periasamy |
| author_facet | Kanapaty Pelly Periasamy Tan, Gui De. Phan, Jessica Siang Ling. Wang, Jason Yaozhong. |
| author_sort | Tan, Gui De. |
| collection | NTU |
| description | This paper explores how to better enhance tourists’ mobile concierge services. Mobile concierge service refers to the delivery of services useful to tourists through mobile phones. It is suitable as a pre-purchase, external source of information search. Tourists who are likely to use mobile concierge service are frequent travellers, those with families, vacationers and those who perceive greater economic risk of bad purchase. Business travellers could use mobile concierge service as well. Given the nature of information access by tourists, the service provided must be fast, up to date, trustworthy and contextually aware. The proposed model incorporates both voice-based services as well as mobile application services. |
| first_indexed | 2024-10-01T03:58:31Z |
| format | Final Year Project (FYP) |
| id | ntu-10356/35472 |
| institution | Nanyang Technological University |
| language | English |
| last_indexed | 2024-10-01T03:58:31Z |
| publishDate | 2010 |
| record_format | dspace |
| spelling | ntu-10356/354722023-05-19T05:41:34Z Mobile concierge services. Tan, Gui De. Phan, Jessica Siang Ling. Wang, Jason Yaozhong. Kanapaty Pelly Periasamy Nanyang Business School DRNTU::Business::Information technology::Mobile commerce This paper explores how to better enhance tourists’ mobile concierge services. Mobile concierge service refers to the delivery of services useful to tourists through mobile phones. It is suitable as a pre-purchase, external source of information search. Tourists who are likely to use mobile concierge service are frequent travellers, those with families, vacationers and those who perceive greater economic risk of bad purchase. Business travellers could use mobile concierge service as well. Given the nature of information access by tourists, the service provided must be fast, up to date, trustworthy and contextually aware. The proposed model incorporates both voice-based services as well as mobile application services. BUSINESS AND COMPUTING 2010-04-19T05:55:56Z 2010-04-19T05:55:56Z 2010 2010 Final Year Project (FYP) http://hdl.handle.net/10356/35472 en Nanyang Technological University 57 p. application/pdf |
| spellingShingle | DRNTU::Business::Information technology::Mobile commerce Tan, Gui De. Phan, Jessica Siang Ling. Wang, Jason Yaozhong. Mobile concierge services. |
| title | Mobile concierge services. |
| title_full | Mobile concierge services. |
| title_fullStr | Mobile concierge services. |
| title_full_unstemmed | Mobile concierge services. |
| title_short | Mobile concierge services. |
| title_sort | mobile concierge services |
| topic | DRNTU::Business::Information technology::Mobile commerce |
| url | http://hdl.handle.net/10356/35472 |
| work_keys_str_mv | AT tanguide mobileconciergeservices AT phanjessicasiangling mobileconciergeservices AT wangjasonyaozhong mobileconciergeservices |