A study on employee engagement and cultural intelligence in supervisors.

Employee engagement is a popular concept and a commonly used term. An engaged employee is enthusiastic about his or her work and thus will act in a way that furthers the organization’s interests. This is supported by a meta-analysis conducted by Harter, Schmidt and Hayes [2002] that shows a signifi...

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Main Authors: Chen, Liyan., Yin, Khay Wai., Law, Brenda Hui Sing.
Other Authors: Soh Star
Format: Final Year Project (FYP)
Language:English
Published: 2010
Subjects:
Online Access:http://hdl.handle.net/10356/35544
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author Chen, Liyan.
Yin, Khay Wai.
Law, Brenda Hui Sing.
author2 Soh Star
author_facet Soh Star
Chen, Liyan.
Yin, Khay Wai.
Law, Brenda Hui Sing.
author_sort Chen, Liyan.
collection NTU
description Employee engagement is a popular concept and a commonly used term. An engaged employee is enthusiastic about his or her work and thus will act in a way that furthers the organization’s interests. This is supported by a meta-analysis conducted by Harter, Schmidt and Hayes [2002] that shows a significant positive relationship between employee engagement and business-level performance, beyond the impact of management skills. However, it is noted that engagement had varying measures among the academics and the practitioners. The inconsistency in measurements would then lead to inconclusiveness regarding its implications and antecedents, as far as engagement is concerned. Hence, this experimental study investigates how employee engagement, measured differently by the academics and the practitioners, relates to antecedents and behavioral outcome of engagement. Engagement should also be examined in the context of a multicultural workforce in today’s globalised economy. The findings of employee engagement studies can no longer represent the voice of a homogeneous workforce.
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spelling ntu-10356/355442023-05-19T06:24:06Z A study on employee engagement and cultural intelligence in supervisors. Chen, Liyan. Yin, Khay Wai. Law, Brenda Hui Sing. Soh Star Nanyang Business School Centre for Leadership and Cultural Intelligence DRNTU::Business::Management::Personnel management Employee engagement is a popular concept and a commonly used term. An engaged employee is enthusiastic about his or her work and thus will act in a way that furthers the organization’s interests. This is supported by a meta-analysis conducted by Harter, Schmidt and Hayes [2002] that shows a significant positive relationship between employee engagement and business-level performance, beyond the impact of management skills. However, it is noted that engagement had varying measures among the academics and the practitioners. The inconsistency in measurements would then lead to inconclusiveness regarding its implications and antecedents, as far as engagement is concerned. Hence, this experimental study investigates how employee engagement, measured differently by the academics and the practitioners, relates to antecedents and behavioral outcome of engagement. Engagement should also be examined in the context of a multicultural workforce in today’s globalised economy. The findings of employee engagement studies can no longer represent the voice of a homogeneous workforce. BUSINESS 2010-04-20T08:04:15Z 2010-04-20T08:04:15Z 2010 2010 Final Year Project (FYP) http://hdl.handle.net/10356/35544 en Nanyang Technological University 47 p. application/pdf
spellingShingle DRNTU::Business::Management::Personnel management
Chen, Liyan.
Yin, Khay Wai.
Law, Brenda Hui Sing.
A study on employee engagement and cultural intelligence in supervisors.
title A study on employee engagement and cultural intelligence in supervisors.
title_full A study on employee engagement and cultural intelligence in supervisors.
title_fullStr A study on employee engagement and cultural intelligence in supervisors.
title_full_unstemmed A study on employee engagement and cultural intelligence in supervisors.
title_short A study on employee engagement and cultural intelligence in supervisors.
title_sort study on employee engagement and cultural intelligence in supervisors
topic DRNTU::Business::Management::Personnel management
url http://hdl.handle.net/10356/35544
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