Constraint-net knowledge representation scheme for customer support using natural language parsing
This thesis describes a knowledge representation that integrates natural language parser (NLP) outputs in a format that facilitates case-based reasoning (CBR). A constraint net is a graph theoretic mapping of all the factors which have a bearing on the problem. This form of knowledge representation...
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Format: | Thesis |
Published: |
2008
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Online Access: | http://hdl.handle.net/10356/3567 |
Summary: | This thesis describes a knowledge representation that integrates natural language parser (NLP) outputs in a format that facilitates case-based reasoning (CBR). A constraint net is a graph theoretic mapping of all the factors which have a bearing on the problem. This form of knowledge representation makes the case acquisition easier. |
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