Library jargon : client understanding of technical language used by librarians in reference interviews
This study investigated the clients' understanding of technical terms commonly used by librarians during reference interviews, derived from actual librarians' e-mail replies to clients' queries. Two sample groups of client were used for the study. The first group consisted of clientel...
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| Format: | Thesis |
| Language: | English |
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2010
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| Online Access: | http://hdl.handle.net/10356/42573 |