APA (7th ed.) Citation

Lai, A. C. X., & Engineering, S. o. C. a. E. (2011). Defining service quality for tramp shipping.

Chicago Style (17th ed.) Citation

Lai, Alan Che Xiang, and School of Civil and Environmental Engineering. Defining Service Quality for Tramp Shipping. 2011.

MLA (9th ed.) Citation

Lai, Alan Che Xiang, and School of Civil and Environmental Engineering. Defining Service Quality for Tramp Shipping. 2011.

Warning: These citations may not always be 100% accurate.