The importance of customer service : a study on the Singapore garment retail industry.
The garment retail industry is getting aggressively competitive since the beginning of the 1990s and would be expected to be more so in the near future. Therefore it is of utmost interest to study what the future holds for these retail establishments. This study attempts to discover both local ga...
| Main Authors: | , , |
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| Other Authors: | |
| Format: | Final Year Project (FYP) |
| Language: | English |
| Published: |
2013
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10356/51926 |