Trust in global virtual project teams : a framework integrating diversity within project teams and communication media.
Global Virtual Project Teams (GVPTs) have grown to be an attractive choice of work team in corporations. GVPTs are characterized by heterogeneous membership and the distribution of members across several nations. Due to geographical constraints, members interact through Computer-Mediated Communica...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Final Year Project (FYP) |
| Language: | English |
| Published: |
2013
|
| Subjects: | |
| Online Access: | http://hdl.handle.net/10356/52536 |
| _version_ | 1811689952819281920 |
|---|---|
| author | Tan, Xin Yi. Lee, Hui Si. |
| author2 | Ho Moon-Ho Ringo |
| author_facet | Ho Moon-Ho Ringo Tan, Xin Yi. Lee, Hui Si. |
| author_sort | Tan, Xin Yi. |
| collection | NTU |
| description | Global Virtual Project Teams (GVPTs) have grown to be an attractive choice of work team in corporations. GVPTs are characterized by heterogeneous membership and the distribution of members across several nations. Due to geographical constraints, members interact through Computer-Mediated Communication (CMC) rather than Face-To-Face (FTF). However, this shift in communication medium poses a major challenge for GVPTs. Trust formation becomes an issue because the computer-mediated environments restrict traditional social monitoring mechanisms such as social cues. Moreover, trust is essential in all relationships and is important to the success of GVPTs. This paper outlines the formation of trust in GVPTs and discusses the effect of two main characteristics of GVPTs – features of communication media and types of diversity – on trust formation. Communication media is varied in terms of synchronicity and availability of cues, and diversity included demographic, informational and value diversity. Based on how trust formation is affected by the two major characteristics of GVPTs, implications and solutions to the challenges GVPTs face in trust formation are discussed.
Keywords: Global Virtual Project Teams, Trust, Computer-mediated Communication, Diversity |
| first_indexed | 2024-10-01T05:56:17Z |
| format | Final Year Project (FYP) |
| id | ntu-10356/52536 |
| institution | Nanyang Technological University |
| language | English |
| last_indexed | 2024-10-01T05:56:17Z |
| publishDate | 2013 |
| record_format | dspace |
| spelling | ntu-10356/525362019-12-10T12:48:01Z Trust in global virtual project teams : a framework integrating diversity within project teams and communication media. Tan, Xin Yi. Lee, Hui Si. Ho Moon-Ho Ringo School of Humanities and Social Sciences DRNTU::Social sciences::Psychology::Applied psychology Global Virtual Project Teams (GVPTs) have grown to be an attractive choice of work team in corporations. GVPTs are characterized by heterogeneous membership and the distribution of members across several nations. Due to geographical constraints, members interact through Computer-Mediated Communication (CMC) rather than Face-To-Face (FTF). However, this shift in communication medium poses a major challenge for GVPTs. Trust formation becomes an issue because the computer-mediated environments restrict traditional social monitoring mechanisms such as social cues. Moreover, trust is essential in all relationships and is important to the success of GVPTs. This paper outlines the formation of trust in GVPTs and discusses the effect of two main characteristics of GVPTs – features of communication media and types of diversity – on trust formation. Communication media is varied in terms of synchronicity and availability of cues, and diversity included demographic, informational and value diversity. Based on how trust formation is affected by the two major characteristics of GVPTs, implications and solutions to the challenges GVPTs face in trust formation are discussed. Keywords: Global Virtual Project Teams, Trust, Computer-mediated Communication, Diversity Bachelor of Arts 2013-05-16T09:11:43Z 2013-05-16T09:11:43Z 2013 2013 Final Year Project (FYP) http://hdl.handle.net/10356/52536 en Nanyang Technological University 39 p. application/pdf |
| spellingShingle | DRNTU::Social sciences::Psychology::Applied psychology Tan, Xin Yi. Lee, Hui Si. Trust in global virtual project teams : a framework integrating diversity within project teams and communication media. |
| title | Trust in global virtual project teams : a framework integrating diversity within project teams and communication media. |
| title_full | Trust in global virtual project teams : a framework integrating diversity within project teams and communication media. |
| title_fullStr | Trust in global virtual project teams : a framework integrating diversity within project teams and communication media. |
| title_full_unstemmed | Trust in global virtual project teams : a framework integrating diversity within project teams and communication media. |
| title_short | Trust in global virtual project teams : a framework integrating diversity within project teams and communication media. |
| title_sort | trust in global virtual project teams a framework integrating diversity within project teams and communication media |
| topic | DRNTU::Social sciences::Psychology::Applied psychology |
| url | http://hdl.handle.net/10356/52536 |
| work_keys_str_mv | AT tanxinyi trustinglobalvirtualprojectteamsaframeworkintegratingdiversitywithinprojectteamsandcommunicationmedia AT leehuisi trustinglobalvirtualprojectteamsaframeworkintegratingdiversitywithinprojectteamsandcommunicationmedia |