Crying with victims during crisis : how CEO's emoting impact stakeholders' perception of organization

Crises often occur in the form of unexpected events which evoke emotional experiences for those involved. Though crisis research has largely focused on verbal strategies in responding to a crisis, how they are delivered is arguably crucial too. While crisis literature show that stakeholders experien...

詳細記述

書誌詳細
主要な著者: Vikneshwaran, Mano, Yeo, Yanping, Lee, Hui Zyi, Xu, Jinghui
その他の著者: Augustine Pang
フォーマット: Final Year Project (FYP)
言語:English
出版事項: 2013
主題:
オンライン・アクセス:http://hdl.handle.net/10356/52904