Service quality gaps in container liner industry
Shipping has always played an important role in facilitating international trade and globalization. Container liner shipping constitutes a significant segment of the shipping market. To survive and prosper in the container liner industry, quality shipping services are required. The research seeks to...
Main Author: | Neo, Gina Xin Ye |
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Other Authors: | School of Civil and Environmental Engineering |
Format: | Final Year Project (FYP) |
Language: | English |
Published: |
2013
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Subjects: | |
Online Access: | http://hdl.handle.net/10356/52906 |
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