Development of an approach to streamline process under competitive environment

The aim of this dissertation is to study the application of BPR and TQM to streamline operating processes for two companies in the face of intense competitive pressures. Real life application and examples are to be provided to illustrate the cases.

Bibliographic Details
Main Author: Toh, Chin Seng.
Other Authors: Kam, Booi Chung
Format: Thesis
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/5302
Description
Summary:The aim of this dissertation is to study the application of BPR and TQM to streamline operating processes for two companies in the face of intense competitive pressures. Real life application and examples are to be provided to illustrate the cases.