Research of after-sale service system based on supply chain contract
With the advancement of economic globalization, not only the product determines success in enterprise competition, but also by its quality of the after-sale service. After-sale service is a series of activities including introduction, delivery, maintenance, repair and technical training (support) gi...
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| Other Authors: | |
| Format: | Thesis |
| Language: | English |
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2013
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| Online Access: | http://hdl.handle.net/10356/53739 |
| _version_ | 1826129698475737088 |
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| author | Fan, Mu Wei |
| author2 | Rajesh Piplani |
| author_facet | Rajesh Piplani Fan, Mu Wei |
| author_sort | Fan, Mu Wei |
| collection | NTU |
| description | With the advancement of economic globalization, not only the product determines success in enterprise competition, but also by its quality of the after-sale service. After-sale service is a series of activities including introduction, delivery, maintenance, repair and technical training (support) given by the manufacturer or supplier during and after a warranty period. The main cost is called fixed cost which remains (more or less) unchanged irrespective of the output level or sales revenue. The cost plus contract is used traditionally. Under a cost-plus contract, a contractor is reimbursed for the cost incurred, and is paid an agreed upon percentage of such costs as contractor’s profit. This contract is widely used for a long time for the preconcerted product performance. |
| first_indexed | 2024-10-01T07:44:46Z |
| format | Thesis |
| id | ntu-10356/53739 |
| institution | Nanyang Technological University |
| language | English |
| last_indexed | 2024-10-01T07:44:46Z |
| publishDate | 2013 |
| record_format | dspace |
| spelling | ntu-10356/537392023-03-11T17:06:30Z Research of after-sale service system based on supply chain contract Fan, Mu Wei Rajesh Piplani School of Mechanical and Aerospace Engineering DRNTU::Engineering::Aeronautical engineering With the advancement of economic globalization, not only the product determines success in enterprise competition, but also by its quality of the after-sale service. After-sale service is a series of activities including introduction, delivery, maintenance, repair and technical training (support) given by the manufacturer or supplier during and after a warranty period. The main cost is called fixed cost which remains (more or less) unchanged irrespective of the output level or sales revenue. The cost plus contract is used traditionally. Under a cost-plus contract, a contractor is reimbursed for the cost incurred, and is paid an agreed upon percentage of such costs as contractor’s profit. This contract is widely used for a long time for the preconcerted product performance. Master of Science (Computer Integrated Manufacturing) 2013-06-07T02:52:33Z 2013-06-07T02:52:33Z 2011 2011 Thesis http://hdl.handle.net/10356/53739 en 109 p. application/pdf |
| spellingShingle | DRNTU::Engineering::Aeronautical engineering Fan, Mu Wei Research of after-sale service system based on supply chain contract |
| title | Research of after-sale service system based on supply chain contract |
| title_full | Research of after-sale service system based on supply chain contract |
| title_fullStr | Research of after-sale service system based on supply chain contract |
| title_full_unstemmed | Research of after-sale service system based on supply chain contract |
| title_short | Research of after-sale service system based on supply chain contract |
| title_sort | research of after sale service system based on supply chain contract |
| topic | DRNTU::Engineering::Aeronautical engineering |
| url | http://hdl.handle.net/10356/53739 |
| work_keys_str_mv | AT fanmuwei researchofaftersaleservicesystembasedonsupplychaincontract |