Service standards for bus journeys

Buses of the same service number leave the bus interchanges at scheduled headways (minutes), which are different for peak hours and off-peak hours. For the first few bus stops, the buses of the same service are able to maintain this headway. As they get further away, these headways lengthen...

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Bibliographic Details
Main Author: Deng, Ziliang
Other Authors: Gopinath Menon
Format: Final Year Project (FYP)
Language:English
Published: 2013
Subjects:
Online Access:http://hdl.handle.net/10356/53801
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author Deng, Ziliang
author2 Gopinath Menon
author_facet Gopinath Menon
Deng, Ziliang
author_sort Deng, Ziliang
collection NTU
description Buses of the same service number leave the bus interchanges at scheduled headways (minutes), which are different for peak hours and off-peak hours. For the first few bus stops, the buses of the same service are able to maintain this headway. As they get further away, these headways lengthen or shorten causing irritation to passengers at bus stops. At such, commuters’ satisfaction level has been on the decline over the recent years, according to a study. Variation in headways and the degree of crowdedness onboard tie to reliability and comfort level of buses respectively. The reliability and comfort level of buses are important attributes that influence the Commuters’ Satisfaction Level. This project is aimed to study on the Reliability, Availability, and Comfort aspect of bus service standards from the data gathered on-site. Critical analysis on Headway Variation and ‘Bus-bunching’ phenomenon are comprised within the study. At such, the Reliability, Availability, and Comfort level of the buses can be ascertained, and benchmarked against Quality of Service (QoS) Standards set by the Public Transport Council, in areas applicable. Therefore, this study would give a better light to the actual reliability of the bus services which the daily commuting public faces on the ground.
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spelling ntu-10356/538012023-03-03T16:58:28Z Service standards for bus journeys Deng, Ziliang Gopinath Menon School of Civil and Environmental Engineering DRNTU::Engineering Buses of the same service number leave the bus interchanges at scheduled headways (minutes), which are different for peak hours and off-peak hours. For the first few bus stops, the buses of the same service are able to maintain this headway. As they get further away, these headways lengthen or shorten causing irritation to passengers at bus stops. At such, commuters’ satisfaction level has been on the decline over the recent years, according to a study. Variation in headways and the degree of crowdedness onboard tie to reliability and comfort level of buses respectively. The reliability and comfort level of buses are important attributes that influence the Commuters’ Satisfaction Level. This project is aimed to study on the Reliability, Availability, and Comfort aspect of bus service standards from the data gathered on-site. Critical analysis on Headway Variation and ‘Bus-bunching’ phenomenon are comprised within the study. At such, the Reliability, Availability, and Comfort level of the buses can be ascertained, and benchmarked against Quality of Service (QoS) Standards set by the Public Transport Council, in areas applicable. Therefore, this study would give a better light to the actual reliability of the bus services which the daily commuting public faces on the ground. Bachelor of Engineering (Civil) 2013-06-07T06:47:10Z 2013-06-07T06:47:10Z 2013 2013 Final Year Project (FYP) http://hdl.handle.net/10356/53801 en Nanyang Technological University 170 p. application/pdf
spellingShingle DRNTU::Engineering
Deng, Ziliang
Service standards for bus journeys
title Service standards for bus journeys
title_full Service standards for bus journeys
title_fullStr Service standards for bus journeys
title_full_unstemmed Service standards for bus journeys
title_short Service standards for bus journeys
title_sort service standards for bus journeys
topic DRNTU::Engineering
url http://hdl.handle.net/10356/53801
work_keys_str_mv AT dengziliang servicestandardsforbusjourneys